Specialty Pharmacy Liaison

Shields Health Solutions; Baton Rouge (LA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Employee resource groups

Wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison — a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

You will collaborate with clinic teams, process prior authorizations, resolve insurance issues, educate patients on services, and maintain accurate documentation while contributing to process improvements.

Qualifications

• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care
• Process prior authorizations, resolve insurance issues, and support financial assistance
• Educate patients on pharmacy services and assist with specialty and retail prescriptions
• Maintain accurate documentation and contribute to process improvements

Skills

Communication skills

Organization

Tech skills

Empathy and teamwork

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)

Job description

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison —a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match , 4 weeks PTO , 10 paid holidays
• Paid parental leave , short-term disability , and professional development
• Access to employee resource groups and wellness programs

What You Need:

• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].

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