Pharmacy Technician - Clinical Liaison

Shields Health Solutions; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Sign-on Bonus

Health insurance

401(k) with match

PTO 4 weeks

Paid holidays

Parental leave

Disability insurance

Professional development

Wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison to work onsite in a hospital clinic or hospital office building in Bronx, NY. The role supports patients with medication adherence and specialty and retail prescriptions.

The ideal candidate has a valid CPhT or ExCPT certification, 2+ years as a pharmacy technician, and strong communication and tech skills. We offer competitive pay, benefits from day one, and opportunities for professional development.

Qualifications

• CPhT/ExCPT required.
• 2+ years of experience as a pharmacy technician.
• High School Diploma or GED required.
• Strong communication, organization, and tech skills.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

Skills

CPhT

ExCPT

Pharmacy tech experience

Communication

Tech skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join our Shields team today! Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison — a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

Location: Bronx, NY

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• $5,000 Sign-on Bonus
• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• CPhT/ExCPT required
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $55,000.00 and $70,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre‑employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].