Specialty Pharmacy Liaison

Shieldshealthsolutions; Baton Rouge (LA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off - 4 weeks

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Employee resource groups

Wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison—a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services. This role emphasizes collaboration with clinic teams and handling prior authorizations and insurance issues.

The ideal candidate has 5+ years as a pharmacy technician, state registration, strong communication, organizational, and technical skills, and a

Qualifications

• State registration required.
• 5+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

Skills

Communication

Organization

Tech Skills

Education

State-registered Pharmacy Technician

CPhT preferred

Tools

Microsoft Office

Job description

Join our Shields team today!

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison— a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered Pharmacy Technician; CPhT preferred
• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].