Specialty Pharmacy Care Navigator

UnitedHealth Group; Honolulu (HI); On-site; Confidential; Full time

Job summary

CPS, part of the Optum family, is hiring a full-time Specialty Pharmacy Liaison to coordinate pharmacy services for patients within health systems. You will work with patients, providers, and a CPS care team to improve access, adherence, and outcomes.

The role focuses on prior authorizations, financial assistance, data management, and effective communication. On-site in Hawaii with competitive benefits.

Qualifications

• High school diploma or equivalent.
• Registered as a pharmacy technician in Hawaii, or able to obtain registration by date of hire.
• Experience interacting with physicians, nurses and other healthcare professionals (preferably in a medical clinic).

Responsibilities

• Greet patients at the clinic.
• Explain benefits of the specialty pharmacy and enroll patients into the program.
• Perform insurance benefit investigations and prior authorizations.
• Assist with financial aid and patient access to medications.
• Data entry and verification of patient information.
• Provide patient support through therapy, including outbound calls and triage of clinical questions.

Skills

Interprofessional communication

Clinic experience

Patient support

Education

High school diploma or equivalent

Registered pharmacy technician in Hawaii

Tools

Microsoft Office

EMR systems (EPIC, Cerner, Meditech)

Dispensing systems (QS1, RX30, Computer Rx)

Job description

CPS, part of the Optum family, is hiring a full-time Specialty Pharmacy Liaison to coordinate pharmacy services for patients within health systems. You will work with patients, providers, and a CPS care team to improve access, adherence, and outcomes.

The role focuses on prior authorizations, financial assistance, data management, and effective communication. On-site in Hawaii with competitive benefits.