Specialty Pharmacy Care Coordinator

Optum; O'Fallon (IL); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

CPS Solutions, LLC, part of the Optum family, seeks a Specialty Pharmacy Liaison to coordinate pharmacy services for a health system’s specialty and retail operations in O’Fallon, IL.

The role focuses on improving prescription capture, follow-up counseling, and ensuring smooth communication among patients, providers, and pharmacies, with duties including prior authorizations and benefits investigations under pharmacist supervision.

Qualifications

• High school diploma or equivalent.
• National Pharmacy Technician Certification required.
• Recent work experience as a Pharmacy Technician.

Responsibilities

• Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation
• Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation
• Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices
• Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations
• Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers
• Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes
• Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards

Job description

CPS Solutions, LLC, part of the Optum family, seeks a Specialty Pharmacy Liaison to coordinate pharmacy services for a health system’s specialty and retail operations in O’Fallon, IL.

The role focuses on improving prescription capture, follow-up counseling, and ensuring smooth communication among patients, providers, and pharmacies, with duties including prior authorizations and benefits investigations under pharmacist supervision.