Specialty Pharmacy Access Navigator

Cumberland Valley Business Alliance; Keystone (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

Keystone Health is seeking a detail-oriented Specialty Pharmacy Coordinator to support our specialty services. You will work with the Nurse Manager, Clinical Pharmacist, providers, and operations to ensure timely access to medications and patient support throughout treatment.

The ideal candidate will have strong communication and customer service skills, experience with benefits investigations, prior authorizations, and patient access services, and hold a PA Pharmacy Technician license and CPR

Qualifications

• High School Diploma or GED required.
• Pennsylvania Pharmacy Technician license required.
• Current CPR certification required.
• Valid Pennsylvania driver's license with satisfactory driving record required.
• Previous experience in pharmacy, specialty pharmacy, healthcare coordination, insurance authorizations, patient access services, or care coordination preferred.

Responsibilities

• Coordinate patient access to specialty medications through benefits investigations, prior authorizations, financial assistance programs, and manufacturer enrollment processes.
• Manage specialty pharmacy referrals, patient onboarding, and limited distribution drug (LDD) workflows to ensure timely therapy initiation.
• Collaborate with providers, pharmacists, payers, and support staff to remove barriers to care and improve treatment access.
• Maintain accurate documentation and tracking of patient access activities while supporting continuity of care and patient engagement.
• Contribute to the growth, efficiency, and success of Keystone Health's specialty pharmacy services through coordinated, patient-centered support.

Skills

Detail-oriented

Communication skills

Customer service

Prioritization

Education

High School Diploma or GED

Pennsylvania Registered Pharmacy Technician license

CPR certification

Valid Pennsylvania driver's license

Job description

Keystone Health is seeking a detail-oriented Specialty Pharmacy Coordinator to support our specialty services. You will work with the Nurse Manager, Clinical Pharmacist, providers, and operations to ensure timely access to medications and patient support throughout treatment.

The ideal candidate will have strong communication and customer service skills, experience with benefits investigations, prior authorizations, and patient access services, and hold a PA Pharmacy Technician license and CPR