Specialty Grocery Merchandiser & Customer Champion

Food Lion; Chester (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Chester, VA is seeking a Store Manager to oversee Center Store (Grocery) operations and lead a team to deliver quality customer service. You will maximize sales through excellent service and maintain standards per the standard practice manual.

The role requires strong interpersonal and organizational skills, with the ability to learn plan-o-grams, manage backstock, and use tools like ACIS and CAO. Compliance with Food Safety and Workplace Safety guidelines is essential.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain Specialty Merchandise level according to standard practice while controlling backroom inventory and shelf conditions.
• Maintain shelf allocations according to plan-o-grams.
• Ensure back stock is properly maintained.
• Handle ordering, receiving, preparation, conditioning and displaying of merchandise per policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain understanding of and adherence to company guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions.
• Report accidents per established procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge on duty.
• Complete Computer Based Training (CBT) and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Chester, VA is seeking a Store Manager to oversee Center Store (Grocery) operations and lead a team to deliver quality customer service. You will maximize sales through excellent service and maintain standards per the standard practice manual.

The role requires strong interpersonal and organizational skills, with the ability to learn plan-o-grams, manage backstock, and use tools like ACIS and CAO. Compliance with Food Safety and Workplace Safety guidelines is essential.