Specialty Food Runner Red Lotus

Hollywood Casino Joliet; Joliet (IL); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one medical coverage

401(k) matching

annual performance bonus

Paid time off

Descripción de la vacante

Hollywood Casino Joliet's Specialty Food Runner/Expeditor role supports a fast-paced dining experience in our specialty restaurant venues. You will expedite from the kitchen pass, ensure plate presentation, accuracy, and timely delivery to tables while collaborating with servers, bartenders, and cooks.

The ideal candidate has at least 6 months of recent experience as a food runner or expeditor in a high-volume setting, strong communication skills, and the ability to read tickets and manage

Formación

• Minimum 6 months recent experience as a food runner and/or expeditor in a high-volume restaurant.
• Strong verbal communication; guest-forward demeanor.
• Read tickets/KDS, manage seat numbers, and balance multiple orders under time pressure.
• Working knowledge of menu items, allergens, temperatures, and plating standards.
• Neat, professional appearance in compliance with uniform and grooming standards.

Responsabilidades

• Manage the pass/expeditor window: verify tickets, stage plates by seat/position, and prioritize according to fire/cook times.
• Dress/garnish plates to specification and confirm presentation standards before leaving the window.
• Deliver food promptly to the correct table and seat numbers; announce dishes and handle basic guest inquiries about ingredients and allergens, escalating as needed.
• Perform accuracy checks: reconcile plates to the ticket, confirm modifications and temperatures, and coordinate re-fires or add-ons with cooks.
• Communicate constantly with servers, bartenders, hosts, and culinary team to pace courses and support smooth service flow.
• Monitor dining room and service stations; anticipate needs, run support (water, silverware, share plates, condiments), and assist with table maintenance between courses.
• Execute side work (opening, running, closing) including restocking plateware, flatware, pass supplies, condiments, and sanitation of expo/delivery areas.
• Follow food safety, sanitation, and allergen-handling protocols at all times; maintain a safe and clean work environment for guests and coworkers.
• Operate POS/KDS functions relevant to the role as directed.
• Support special events, large parties, and high-volume periods with elevated urgency and professionalism.

Conocimientos

Food runner experience

Verbal communication

Bilingual (optional)

Teamwork

Reading tickets/KDS

Herramientas

POS familiarity

Descripción del empleo

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Benefits

• Day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The Specialty Food Runner expedites and delivers completed menu items from the kitchen pass to guests quickly and accurately. This role ensures proper plate presentation, course timing, and order accuracy while maintaining a clean, organized expo window and collaborating closely with servers, bartenders, and cooks to provide an elevated dining experience in our specialty restaurant venues.

Essential Duties And Responsibilities

• Manage the pass/expeditor window: verify tickets, stage plates by seat/position, and prioritize according to fire/cook times.
• Dress/garnish plates to specification and confirm presentation standards before leaving the window.
• Deliver food promptly to the correct table and seat numbers; announce dishes and handle basic guest inquiries about ingredients and allergens, escalating as needed.
• Perform accuracy checks: reconcile plates to the ticket, confirm modifications and temperatures, and coordinate re-fires or add-ons with cooks.
• Communicate constantly with servers, bartenders, hosts, and culinary team to pace courses and support smooth service flow.
• Monitor dining room and service stations; anticipate needs, run support (water, silverware, share plates, condiments), and assist with table maintenance between courses.
• Execute side work (opening, running, closing) including restocking plateware, flatware, pass supplies, condiments, and sanitation of expo/delivery areas.
• Follow food safety, sanitation, and allergen-handling protocols at all times; maintain a safe and clean work environment for guests and coworkers.
• Operate POS/KDS functions relevant to the role as directed.
• Support special events, large parties, and high-volume periods with elevated urgency and professionalism.

BRING US YOUR BEST.

Qualification Requirements

• Minimum 6 months recent experience as a food runner and/or expeditor in a high-volume restaurant.
• Strong verbal communication; professional, guest-forward demeanor.
• Proven ability to read tickets/KDS, manage seat numbers, and balance multiple orders under time pressure.
• Working knowledge of menu items, common allergens, temperatures, and plating standards; ability to learn new menus quickly.
• Reliable teamwork and collaboration across Front-and-Back-of-House; takes direction from leadership and expo.
• Neat, professional appearance in compliance with uniform and grooming standards.
• Basic POS familiarity preferred. Bilingual skills a plus.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino gaming.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

15.50 to 16.50 per hour