SPECIALTY COURTS CASE MANAGER

Benton County Government; Bentonville (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Benton County Government is seeking a qualified professional to manage an assigned caseload of adults with mental health and co-occurring disorders. The role involves assessing client needs, developing and reviewing service plans, and collaborating with the Benton County Specialty Courts Teams.

You will work with Adult Drug Court, Mental Health Court and Veterans Treatment Court, coordinate with community resources, and maintain accurate records while following professional standards.

Qualifications

• Bachelor’s degree in relevant human services field.
• At least 1 year experience working with clients with mental health disorders.
• Mental Health Paraprofessional (QMHPP) preferred; CADC certification a plus.

Responsibilities

• Assessing clients’ needs and support systems.
• Planning for crises and helping clients develop coping mechanisms.
• Coordinating and monitoring of the client’s use of these services.
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered.
• Handle assigned cases, draft service plans, and review case progress.
• Facilitate multiple care aspects (case coordination, information sharing, etc.).
• Act as a client advocate regarding their clinical status and treatment options.
• Develop effective working relations and cooperate with Specialty Courts teams throughout the process.
• Keep track of client progress.
• Record case information, complete accurately all necessary forms including court reports.
• Assess and address motivational and psychosocial issues.
• Adhere to professional standards as outlined by protocols, rules, and regulations.
• Ensure referral and assessment process is completed timely
• Regular and reliable attendance

Skills

Effective communication

Organizational skills

Time management

Teamwork skills

Education

Bachelor’s degree

Job description

SUMMARY: This position is responsible for managing an assigned caseload of adults diagnosed with mental health and/or co-occurring disorders. The incumbent is responsible for assessing client needs, developing, implementing, and reviewing service plans, and working with the Benton County Specialty Courts Teams including Adult Drug Court, Mental Health Court and Veterans Treatment Court and other community resources in meeting/achieving client service needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assessing clients’ needs and support systems.
• Planning for crises and helping clients develop coping mechanisms.
• Coordinating and monitoring of the client’s use of these services
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered.
• Handle assigned cases, draft service plans, and review case progress
• Facilitate multiple care aspects (case coordination, information sharing, etc.)
• Act as a client advocate regarding their clinical status and treatment options.
• Develop effective working relations and cooperate with Specialty Courts teams throughout the process.
• Keep track of client progress.
• Record case information, complete accurately all necessary forms including court reports.
• Assess and address motivational and psychosocial issues.
• Adhere to professional standards as outlined by protocols, rules, and regulations.
• Ensure referral and assessment process is completed timely
• Regular and reliable attendance

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree earned from an accredited college or university in relevant human services preferred
• At least one years’ experience working with clients with mental health disorders preferred.
• Mental Health Paraprofessional (QMHPP) preferred.
• Certified Alcohol and Drug Counselor a plus

WORKING RELATIONSHIPS:

Must be able to maintain helpful and professional relationships with the public, participants and families, attorneys, law enforcement officers, other office staff, etc. whether by phone or in person.

OTHER SKILLS and ABILITIES:

• Effective communication skills
• Excellent organizational and time management skills
• Problem solving skills and ability to multi-task.
• Compassionate with teamwork skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk or hear, use hand to finger, handle or feel, reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee must occasionally lift and/or move up to 30 pounds.

WORK ENVIRONMENT:

Incumbent will work in a team environment with all members of the Specialty Court team. The position will work directly with the Coordinator and Case Manager. The position will work in an office setting and also travel to other locations to meet with peers. The position will work directly with PEARL, Inc, the non-profit organization that supports the Specialty Courts.

The noise level in a typical office environment is moderate.