Specialty / Commercial Casualty Claims Specialist - Remote

501 CSAA Insurance Services, Inc.; Iowa (LA); Remote; USD 50,000 - 70,000; Full time

Job summary

Mobilitas, a pioneering commercial insurance company, seeks a Commercial/Specialty Casualty Claims Adjuster in Iowa. As part of our innovative team, you will manage complex injury claims, requiring flexibility and strong negotiation skills. We offer a competitive compensation package and promote a culture of inclusion and innovation.

Benefits

Performance bonuses

401(k) with company match

Qualifications

• At least 2 years of Casualty claims experience.
• Must acquire and maintain multiple state-specific Adjuster’s Licenses within the first 90 days.

Responsibilities

• Resolve 1st and 3rd party injury claims of low to moderate complexity.
• Conduct coverage determinations and perform investigative work.
• Develop negotiation strategies to resolve claims effectively.

Skills

Interpersonal Skills

Computer Navigation

Multitasking

Negotiation

Education

BA/BS in business, insurance, or related field

Job description

We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible, using our inventive skills to create new opportunities. We are not chasing the status quo but a shared vision. We’re looking for motivated, innovative individuals who think big, move fast, and are dedicated to building a company from the ground up, without the constraints of a traditional insurance firm. We’re excited to push the boundaries of commercial insurance and seek enthusiastic team members to help us reimagine insurance.

Your role :

As a Commercial / Specialty Casualty Claims Adjuster, you will be responsible for resolving all aspects of 1st and 3rd party injury claims of low to moderate complexity, including personal lines and commercial claims. Your duties will require you to become licensed in multiple states as you handle claims across various regions nationwide.

• Manage claims efficiently and effectively to an appropriate resolution with minimal supervision.
• Handle liability injury claims of low to moderate complexity, including coverage, liability, and damage concerns.
• Manage 1st party exposures such as Medical Payment coverage, PIP, Uninsured and Under-insured Motorists, and ADB (Auto-Death Benefit) claims.
• Assist with first notice of loss calls (FNOL) and participate in the department phone queue as needed.
• Make coverage determinations and conduct investigative work, advising customers on coverage issues.
• Determine liability based on evidence gathered.
• Evaluate potential for subrogation and initiate notices accordingly.
• Develop negotiation strategies to resolve claims effectively with insureds, claimants, or their representatives.
• Communicate case facts to supervisors or management when appropriate.

Required experience, education, and skills :

• At least 2 years of Casualty claims experience.
• BA/BS in business, insurance, or related field, or equivalent experience.
• Must acquire and maintain multiple state-specific Adjuster’s Licenses within the first 90 days of employment or transfer.

What would make us excited about you?

• Experience with commercial policies.
• Flexibility to work any shift between 5:30 a.m. and 7 p.m. in your time zone, including evenings and weekends.
• Ability to complete training and perform remotely.
• Excellent interpersonal and computer navigation skills.
• Ability to multitask effectively.
• Respect for diversity, with strong communication skills across backgrounds.
• Active participation in shaping our company culture.
• Willingness to engage in company norms, such as participating in meetings and onboarding remotely.
• Willingness to travel for meetings and team activities.
• Dedication to fulfilling business needs, including extra time or supporting other teams.

At Mobilitas, we are committed to protecting our customers, employees, communities, and the environment. We are on a journey to improve for our people, our business, and our planet—taking bold actions and leading by example. We believe in building a community rooted in inclusion and belonging, being there for our customers and employees, and fostering innovation for the greater good.

Recognition : We offer a comprehensive compensation package, performance bonuses, 401(k) with company match, and more!