Claims Specialist Senior - Injury

Progressive Insurance; Iowa (LA); Hybrid; USD 65,000 - 88,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Claims Specialist to investigate and resolve injury claims. You will engage with police, medical professionals, and claimants to assess liability and ensure efficient claims processing. This hybrid role emphasizes teamwork, with the potential for in-office days when needed.

Benefits

401(k) with company match

Health care flexible spending accounts

Paid time off

Career development & tuition assistance

Qualifications

• Five years of relevant work experience with two years in claims handling or two years in claims handling and a bachelor’s degree.
• Ability to quickly build rapport and successfully effect settlements.
• Demonstrated proficiency analyzing coverage and liability.

Responsibilities

• Investigating complex and high-risk claims and consulting with involved parties.
• Determining coverage, liability, and the total value of the claim.

Skills

Negotiation

Customer Service

Problem Solving

Organization

Multi-tasking

Education

Bachelor's Degree

Associate Degree

Job description

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As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims - which may be attorney represented or have additional litigation features - you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Must-have Qualifications

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree
  
  

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Demonstrated proficiency analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
  
  

Compensation

• $65,500 - $87,300/year
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
  
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  
  

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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