Specialty Clinic Scheduler

York General; York (NE); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

York General is seeking a full-time Specialty Clinic Scheduler for day shifts to manage patient visits, prepare provider schedules, and coordinate clinic workflows. You will greet patients, direct inquiries, and support front-desk operations with courteous, HIPAA-aware service.

The role emphasizes multi-tasking, strong organization, and clear communication as you liaise with physicians and patients to ensure timely appointments and proper pre-visit instructions.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience or clinical training preferred.
• Ability to multi-task and strong organizational skills.

Responsibilities

• Handle the scheduling and reception of the Specialty Clinic patient visits, prepare the schedule for each provider's clinic, and assist with preparation for patient visits.
• Greet the public and direct them to their appropriate destination or their questions to the appropriate staff, provide general customer service to the public, patients, and their families.
• Answers all phone calls coming into the Specialty Clinic utilizing good communication skills.
• Communicates with physician offices as needed to obtain scheduling information and any additional information required for specific provider clinics.
• Notifies patients of their appointment times and instructs them regarding lab or other diagnostic work required prior to their appointments and any information they are to bring with them to their appointments.

Skills

Multi-task

Organizational skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Position Title: Specialty Clinic Scheduler - Full Time (FT)

Department: Specialty Clinic

Reports to: Specialty Clinic, Director

Nature of Work

York General is looking for a full time, day shift scheduler for our Specialty Clinic. If you are organized, a great multi-tasker, and love to greet our patients and visitors, this is a great opportunity for you!

Highlights of the Position

• Great hours: Monday-Friday, day shift 7:30-4:00 p.m.
• Excellent benefits package!
• Employee-centered: York General was named Modern Healthcare's Best Place to Work for 13 years in a row!
• Patient-focused: Build rapport with patients as they seek specialty provider care close to home. Our 70+ rotating providers come into York General to see over 1,200 patients per month in our facility.

What You'll Do

• Handle the scheduling and reception of the Specialty Clinic patient visits, prepare the schedule for each provider's clinic, and assist with preparation for patient visits.
• Greet the public and direct them to their appropriate destination or their questions to the appropriate staff, provide general customer service to the public, patients, and their families.
• Answers all phone calls coming into the Specialty Clinic utilizing good communication skills.
• Communicates with physician offices as needed to obtain scheduling information and any additional information required for specific provider clinics.
• Notifies patients of their appointment times and instructs them regarding lab or other diagnostic work required prior to their appointments and any information they are to bring with them to their appointments.

What You Need

• High school diploma or equivalent
• Clinical training or experience in healthcare is preferred
• Ability to multi-task and strong organizational skills

York General offers the following:

• Excellent benefits packages!

Qualifications

Skills

Required

Problem solving

Novice

Interpersonal skills

Novice

Multi-task

Novice

Novice

Organizational skills

Novice

Interact effectively with the general public

Novice

Flexibility

Novice

Medical terminology

Novice

HIPAA privacy requirements

Novice

Detail-oriented

Novice

Multi-line phone system

Novice

Equal Opportunity Employer
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