Specialty Client Services Representative (CSR)

innovetivepetcare; Charlottesville (VA); On-site; USD 34,000 - 52,000; Full time

Job summary

Virginia Veterinary Specialty & Emergency is seeking a Specialty Veterinary Client Service Representative (CSR) to be the first point of contact for clients visiting our specialty services. You will support communication between clients and doctors, help schedule appointments, and ensure visits run smoothly for patients and families.

Join our dedicated team to work closely with specialists, technicians, and assistants in a collaborative, client-focused environment.

Qualifications

• X

Responsibilities

• Serve as the primary contact for clients visiting specialty services.
• Assist with scheduling and coordinating appointments between clients and doctors.
• Facilitate smooth patient flow and support the specialty team.

Job description

Specialty Veterinary Client Service Representative (CSR)

Do you enjoy building relationships with clients and being part of a team that provides advanced veterinary care? Join our team at Virginia Veterinary Specialty & Emergency as a Client Service Representative (CSR) and play a vital role in supporting our patients, their families, and our specialty teams.

Job Description

The Specialty CSR is often the first point of contact for clients visiting our specialty services, offering both professionalism and compassion. You’ll support seamless communication between clients and doctors, assist with scheduling, and help ensure that each patient’s visit runs smoothly.

Position Details

• Full‑time schedule: 5 shifts per week, 8 hours each
• Dedicated to our Specialty Departments (supporting Internal Medicine, Surgery, and other advanced services)
• Opportunities to work closely with specialists, technicians, and assistants in a collaborative, client‑focused environment