Specialty Banker - Cage Operations

Hard Rock Casino Tejon; Mettler (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino in California seeks a meticulous Specialty Banker to manage main bank transactions and provide reliable financial services to team members and vendors. The role emphasizes accuracy, confidentiality, and compliance with cash handling policies in a fast-paced casino environment.

You will balance drawers, record transactions, and support daily reconciliation while delivering excellent customer service to both team members and guests.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of cage, banking, or cashiering experience.
• Strong leadership and interpersonal skills.
• Excellent communication in oral and written form.
• Ability to handle large sums of money and maintain accuracy.
• Must maintain strict confidentiality.
• Flexibility to work varying shifts.
• Ability to work well in a team and adapt to a fast-paced environment.

Responsibilities

• Open and cash checks, cashier checks, coins, and vouchers for guests and team members.
• Balance cash drawers and prepare end-of-day reports.
• Handle money securely and maintain transaction records.
• Enter guest transactions into the system accurately.
• Comply with banking regulations and internal controls.
• Support cage reconciliation and reporting.
• Provide excellent customer service to team members and guests.

Skills

Leadership

Interpersonal skills

Communication (oral & written)

Confidentiality

Attention to detail

Flexibility

Teamwork

Multitasking

Analytical thinking

Guest service orientation

Education

High school diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefitsJob Description:The Specialty Banker is responsible for the controlling and accounting transactions for the main bank and other duties as assigned by management. Main Bankers provide excellent customer service to team members and vendors in all situations.ESSENTIAL DUTIES & RESPONSIBILITIESOpens check-cashing cards (requires making credit inquiries).Cashes checks, cashier checks, coins, and vouchers for guests and team members.Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day.Exchanges foreign currency, cash coin, exchanges coin or tokens for customers.Maintains accountability over a cashier drawer.Performs all duties in a confidential manner.Responsible for the impress bank issued. Perform guest and in-house monetary transactions.Balance and issue impress bank to Floor Attendants, F&B, and team members.Enter guest transactions into the computer system accurately.Prepare paperwork, balance sheets and documents in accordance with Company policy and procedures, and within the guidelines of the Finance Dept.Signs all documents legibly.Transfer cash, coins and checks between cages and/or departments in an accurate and efficient manner.Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.Participate in the daily cage reconciliation process.Comply with Federal Title 31 procedures.Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.Ensure prompt and discreet notification to supervisors and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.Other duties as assigned.Attend and participate in meetings, completing follow-up as assigned;Perform work regularly and predictably.Perform other duties as assigned.QUALIFICATIONSHigh school diploma or equivalent required, along with a minimum of one (1) year of related experience or an equivalent combination of education and/or experience.Must have one (1) year of cage, banking and/or cashiering experience.SKILLSStrong leadership and interpersonal skillsExcellent interpersonal, oral and written communication skills.Meticulous, organized and accurateExtreme confidentiality.Familiarity with a variety of computer systems and applications.Be flexible to work varying shifts and time schedules as needed.Communicate effectively with all levels of employees and guests.Manage multiple details and tasks concurrently in a changing environment.Able to work effectively in a team environment.Analyze and think about how possible solutions impact on the entire operationPHYSICAL DEMANDSAbility to stand and sit for extended periods of time.Ability to walk distances.Ability to lift 30 to 40 lbs.While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.