Cage Cashier - Cage Operations

Seminole Hard Rock; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Seminole Hard Rock is seeking an attentive cashier/teller to handle front-window transactions, cash handling and customer service in a fast-paced casino setting. You will process checks, currency exchanges and related duties, while maintaining accuracy and confidentiality.

The role requires a high school diploma, strong math and communication skills, and the ability to work varying shifts. Knowledge of AML/Title 31 and internal controls is essential, with a focus on teamwork and guest

Qualifications

• Strong interpersonal, oral and written communication skills.
• Meticulous, organized and accurate work style.
• Extreme confidentiality in handling cash and customer data.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.

Responsibilities

• Cashes checks, processes cash transactions and writes receipts.
• Greet patrons and provide efficient, timely customer service at the window.
• Input and access information on the computer; maintain balances.
• Complete required paperwork and adhere to Internal Controls and SOPs.
• Follow AML/Title 31 regulations and company policies.

Skills

Interpersonal skills

Oral communication

Written communication

Attention to detail

Confidentiality

Computer literacy

Shift flexibility

Team collaboration

Multitasking

Operational thinking

Education

High school diploma or equivalent

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

Essential Duties & Responsibilities

• Quickly and accurately makes changes , cashes checks, and processes fills .
• Writes receipts for payouts, and other documents.
• Inputs and accesses information on the computer.
• Greetings patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees.
• Maintains bank balance and keeps work area clean and supplies stocked.
• Completes any required paperwork.
• Perform any additional duties assigned by the shift supervisor.
• Required to complete all related documentation with accuracy.
• Balances specific assigned areas with accuracy.
• Adheres to Internal Controls and Standard Operating Procedures.
• Adheres to all AML/Title 31 regulations.
• Follows all company policies and procedures.
• Other duties as assigned.

Customer facing transactions

• Front-Money, and Safekeeping transactions
• Currency exchange
• Check cashing
• Credit card cash advance
• Ticket-related transactions

QUALIFICATIONS

• High School diploma or equivalent required.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

SKILLS

• Strong interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.