Cage Cashier - Cage Operations

Hard Rock Hotel & Casino Ottawa; Tejon (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Retirement planning

Work-life balance programs

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Cage Cashier to provide superior service to guests and handle a range of cashier functions in a fast-paced, casino environment. The role emphasizes accuracy, discretion, and teamwork across window transactions, including cash handling, currency exchange, and check processing.

The position requires a high school diploma or equivalent, math proficiency, and reliability.

Qualifications

• High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.

Responsibilities

• Pass math proficiency test as required.
• Make change accurately and process fills.
• Write receipts for payouts and other documents.
• Input and access information on computer.
• Greet patrons and provide efficient, timely service during window transactions.
• Use current technology to obtain customer credit information and coordinates work with staff.
• Maintain bank balance and clean, organized workspace.
• Complete required paperwork.
• Perform additional duties as assigned by shift supervisor.
• Handle front-money, safekeeping, currency exchange, check cashing, and credit card cash advances.

Skills

Interpersonal skills

Communication skills

Attention to detail

Confidentiality

Computer skills

Flexibility

Teamwork

Multitasking

Analytical thinking

Education

High School diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

The Cage Cashier is responsible for providing superior service to both the internal and external guests. The Cage Cashier is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Must pass math proficiency test required for employment
• Quickly and accurately makes change, cashes checks, and processes fills.
• Writes receipts for payouts, and other documents.
• Inputs and accesses information on the computer.
• Greets patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees.
• Maintains bank balance and keeps work area clean and supplies stocked.
• Completes any required paperwork.
• Performs any additional duties as assigned by the shift supervisor.
• Customer facing transactions:
• Front-Money, and Safekeeping transactions
• Currency exchange
• Check cashing
• Credit card cash advance
• Ticket-related transactions
• Required to complete all related documentation with accuracy.
• Balances specific assigned areas with accuracy
• Adheres to Internal Controls and Standard Operating Procedures.
• Adheres to all AML/Title 31 regulations.
• Follows all company policies and procedures.
• Other duties as assigned.

QUALIFICATIONS

High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.

SKILLS

• Strong interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.