Main Banker

PENN Entertainment, Inc.; Lake Charles (LA); Hybrid; USD 32,000 - 52,000; Full time

Job summary

PENN Entertainment in Lake Charles, LA, is seeking a detail-oriented Cage/Cashier role to handle monetary transactions, verify accuracy, and ensure strict confidentiality. You will support banking operations, balance cash, and maintain compliance with gaming regulations in a fast-paced environment.

The position requires a high school diploma or equivalent, strong math skills, and excellent communication. Flexible scheduling including nights and weekends is expected.

Qualifications

• High School Diploma or equivalent; 6 months casino Cage or banking experience or equivalent.
• Must be mathematically inclined and capable with a ten-key calculator.
• Excellent written and verbal communication; fluent in English.
• Ability to maintain confidentiality and professionalism.
• Ability to work collaboratively and communicate across teams.
• Proficient data entry and general computer skills.
• Highly organized, detail oriented, and able to multitask.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Adheres to policies and guest service standards.
• Handles large amounts of money and maintains accountability over assigned bank.
• Monitors Cage activities when management is not present and assists training.
• Protects and verifies master bank assets including currency, coins, vouchers and more.
• Works with Credit customers to provide service and records issuances/redemptions.
• Performs verification, reconciliation and balancing tasks and documentation.
• Verifies and processes all bagged tokens requiring scaling and tagging.
• Prepares and processes Cashier and Casino Banker exchanges.
• Attends departmental and company training, adheres to policies.
• Meets deadlines, adheres to gaming laws and maintains confidentiality.
• Maintains communication with departments and guests for positive experiences.

Skills

Mathematically inclined

Excellent written & verbal skills

English fluency

Confidentiality & professionalism

Team collaboration

Data entry

Highly organized & detail oriented

Adaptability to interruptions

Education

High School Diploma or equivalent

Tools

Ten-key calculator

Data entry/computer skills

Job description

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Handles large amounts of money and maintains accountability over assigned bank.
• Monitors and coordinates activities of Cage personnel when a member of management is not present; assists in training new and existing employees.
• Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units.
• Works with Credit customers to ensure they are provided with prompt, courteous, and friendly service; records casino Credit issuances and redemptions for the day.
• Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation.
• Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted.
• Verifies and processes all bagged tokens that require scaling and tagging.
• Prepares and processes Cashier and Casino Banker exchanges.
• Attends all departmental and company training programs or meetings as directed.
• Adheres to all departmental, property, and company policies and procedures.
• Meets all departmental or company deadlines including the timely completion of drops.
• Adheres to all gaming laws and regulations.
• Maintains communication with all departments, team members, and guests to ensure positive experiences.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent and minimum six (6) months of casino Cage or banking experience required; or equivalent combination of education, training, and experience.
• Must be mathematically inclined; ten-key calculator skills required.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Knowledgeable of state gaming regulations.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Data entry/computer skills required.
• Highly organized and detail oriented.
• Ability to work with interruptions and divide attention among several ongoing activities, projects, or assignments.
• Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.