Specialty Associate: Elevate Customer Experience & Sales

JCPenney; City of Olean (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is looking for a Specialty Associate to contribute to sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals.

You will greet and assist customers, inform them about product attributes and care plans, and promote credit, rewards, and gift card programs to drive engagement. The role also covers inventory, pricing, and store operations with an emphasis on safety and performance standards.

Qualifications

• Experience in customer service and sales.
• Ability to inform customers about product attributes and care plans.
• Adept at meeting sales goals and contributing to productivity.

Responsibilities

• Greet and assist customers, help them find products, and drive sales.
• Inform customers about key product attributes, care plans, and credit/reward programs.
• Maintain store operations including inventory, transfers, pricing, and safety standards.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

JCPenney is looking for a Specialty Associate to contribute to sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals.

You will greet and assist customers, inform them about product attributes and care plans, and promote credit, rewards, and gift card programs to drive engagement. The role also covers inventory, pricing, and store operations with an emphasis on safety and performance standards.