Specialist, Visual Merchandising, NY Flagship

Compagnie Financière Richemont SA; New York (NY); On-site; USD 41,000 - 45,000; Full time

Job summary

Van Cleef & Arpels in New York is seeking a dedicated Visual Merchandiser to uphold brand guidelines, update in-store displays, and ensure premium presentation across the boutique. You will report to the Boutique Director and collaborate with the PR team and regional visual merchandising.

The candidate should have 2+ years in visual merchandising or retail, with luxury exposure preferred. Proficiency in PowerPoint and Excel is required; familiarity with Illustrator/Photoshop is a plus.

Qualifications

• BA or Visual Merchandising Certificate preferred; 2+ years visual merchandising or retail experience; luxury sector exposure preferred.
• Proficiency in Microsoft Suite, especially PowerPoint and Excel; familiarity with Adobe Illustrator and Photoshop is a plus.
• Demonstrates enthusiasm, receptiveness to feedback, and a proactive learning attitude.
• Ability to capture high-quality photos; physical stamina to stand long and lift over 40 pounds; flexible scheduling for events.
• Direct merchandising and in-store experience with attention to detail; luxury retail exposure a plus.
• Strong team player with interpersonal skills to interact at all levels.

Responsibilities

• Maintain Visual Merchandising standards in the boutique.
• Support all maintenance needs in the boutique.
• Maintain overall boutique appearance and staging.
• Install seasonal window animation kits.
• Coordinate Visual Merchandising for events, launches, and client presentations.

Skills

Visual Merchandising

Retail Experience

PowerPoint

Excel

Adobe Illustrator

Adobe Photoshop

Education

BA or Visual Merchandising Certificate

Tools

PowerPoint

Excel

Adobe Illustrator

Adobe Photoshop

Job description

Are you a good match?

The ideal candidate for this role is required to have a combination of educational background and practical experience that aligns with the demands of the position. Holding a BA or Visual Merchandising Certificate is preferred, coupled with at least 2 years of visual merchandising or retail experience, with a preference for luxury sector exposure. Proficiency in Microsoft Suite, particularly PowerPoint and Excel, is essential, while familiarity with Adobe Illustrator and Photoshop is a plus. The candidate should demonstrate enthusiasm for their work and be receptive to constructive criticism, exhibiting a proactive attitude towards learning and adapting to updates in the field. This candidate must have the ability to capture high-quality photos and be physically capable of standing for extended periods and lifting weights exceeding 40 pounds. Flexibility in scheduling is required, including occasional work outside regular hours to support events. Direct merchandising and in-store experience with a keen eye for detail and perfection are crucial attributes for this role, with prior experience in fine jewelry being a plus. Strong team player and interpersonal skills are essential, enabling effective interaction with individuals at all levels within the organization.

What are we expecting from you?

Reporting to the Boutique Director, you will be responsible for consistently updating in store visual merchandising and maintenance with high attention to detail and ensure that all Van Cleef & Arpels Visual guidelines are being implemented in the boutique.

In this role, you will:

Maintain Visual Merchandising standards in the boutique

• Regularly update in store visual merchandising with high attention to detail
• Ensure monthly Visual Guidelines are being implemented
• Implement boutique zoning with the Regional Visual Merchandiser
• Meet regularly with Boutique Director and the Regional Visual Merchandiser to ensure Visual needs are being met
• Communicate regularly with PR team to replace/update merchandise on display and anticipate product moves, photo shoots and consignments
• Regularly train boutique teams on Visual Merchandising
• Ensure correct PLV and Signage is displayed and maintained
• Use Yoobic Visual Merchandising App weekly to share what is currently on display
• Create quarterly reports of the Visual Merchandising, evaluating and summarizing outcomes of the store zoning and visible assortment.
• Work with security to properly document daily product moves and adjust window value for special events
• Share Visual Merchandising success stories

Support all maintenance needs in the boutique

• Handle full lifecycle of wide range maintenance requests from start to finish
• Develop relationships with all local vendors to facilitate expediency and priority intervention
• Ability to escape and/or deescalate communication on support needed from Corporate team
• Proactivity in bringing creative solutions to ensure efficiency

Maintain overall boutique appearance

• Maintain/update library appearance
• Be the key point person with the florist to ensure guidelines are followed, flowers are fresh and delivered on time
• Oversee boutique staging and tidiness

Install seasonal window animation kits

• Receive window animation kits and install per guidelines
• Provide photo recap via the Yoobic App
• Recycle kits as per the guidelines that are communicated

Coordinate and implement Visual Merchandising needs around Events, Launches & Client Presentations

• Work with the Regional Visual Merchandiser and to implement special merchandising for events
• Be onsite at boutique events to help with Visual Merchandising needs
• Work with Sales Associates to merchandise displays for client presentations

More than a role we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Richemont offers a generous compensation and benefits package for eligible employees.

Salary Range: $30 - $33 (Hourly)