Specialist, Visual Merchandising - NY Flagship

Van Cleef and Arpels; New York (NY); On-site; USD 41,000 - 45,000; Full time

Job summary

Van Cleef & Arpels is seeking an experienced Visual Merchandiser for our New York boutique. You will maintain visual standards, update displays, and ensure brand guidelines are followed to support luxury client experiences.

The role requires a mix of in-store merchandising, event support, and collaboration with regional teams. Strong communication, eye for detail, and ability to handle seasonal window kits are essential.

Qualifications

• BA or Visual Merchandising Certificate preferred
• 2+ years visual merchandising or retail experience, luxury sector preferred
• Proficiency in Microsoft Word/PowerPoint/Excel; familiarity with Adobe Illustrator/Photoshop a plus
• Ability to stand for long periods and lift up to 40 lbs; flexible hours for events

Responsibilities

• Maintain in-store visual merchandising and brand guidelines
• Update in-store visuals with high attention to detail
• Deliver monthly Visual Guidelines in boutique
• Coordinate with Regional Visual Merchandiser on boutique zoning
• Meet with Boutique Director and Regional Visual Merchandiser regularly
• Collaborate with PR for merchandise movement, photo shoots and consignments
• Train boutique teams on Visual Merchandising
• Ensure PLV and signage are displayed correctly
• Use Yoobic Visual Merchandising App to share displays
• Create quarterly Visual Merchandising reports
• Document daily product moves with security
• Share Visual Merchandising success stories
• Support maintenance needs in the boutique
• Develop relationships with local vendors for expediency
• Escalate issues to Corporate when needed
• Offer proactive creative solutions
• Maintain boutique appearance and staging
• Coordinate seasonal window animation kits and photo recap
• Work with events and client presentations for merchandising needs

Skills

Team player

Interpersonal skills

Attention to detail

Proactive attitude

Education

BA in Visual Merchandising or related certificate

Tools

PowerPoint

Excel

Adobe Illustrator

Adobe Photoshop

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Are you a good match?

The ideal candidate for this role is required to have a combination of educational background and practical experience that aligns with the demands of the position. Holding a BA or Visual Merchandising Certificate is preferred, coupled with at least 2 years of visual merchandising or retail experience, with a preference for luxury sector exposure. Proficiency in Microsoft Suite, particularly PowerPoint and Excel, is essential, while familiarity with Adobe Illustrator and Photoshop is a plus. The candidate should demonstrate enthusiasm for their work and be receptive to constructive criticism, exhibiting a proactive attitude towards learning and adapting to updates in the field. This candidate must have the ability to capture high-quality photos and be physically capable of standing for extended periods and lifting weights exceeding 40 pounds. Flexibility in scheduling is required, including occasional work outside regular hours to support events. Direct merchandising and in-store experience with a keen eye for detail and perfection are crucial attributes for this role, with prior experience in fine jewelry being a plus. Strong team player and interpersonal skills are essential, enabling effective interaction with individuals at all levels within the organization.

What are we expecting from you?

Reporting to the Boutique Director, you will be responsible for consistently updating in store visual merchandising and maintenance with high attention to detail and ensure that all Van Cleef & Arpels Visual guidelines are being implemented in the boutique.

In this role, you will:

• Maintain Visual Merchandising standards in the boutique
• Regularly update in store visual merchandising with high attention to detail
• Ensure monthly Visual Guidelines are being implemented
• Implement boutique zoning with the Regional Visual Merchandiser
• Meet regularly with Boutique Director and the Regional Visual Merchandiser to ensure Visual needs are being met
• Communicate regularly with PR team to replace/update merchandise on display and anticipate product moves, photo shoots and consignments
• Regularly train boutique teams on Visual Merchandising
• Ensure correct PLV and Signage is displayed and maintained
• Use Yoobic Visual Merchandising App weekly to share what is currently on display
• Create quarterly reports of the Visual Merchandising, evaluating and summarizing outcomes of the store zoning and visible assortment.
• Work with security to properly document daily product moves and adjust window value for special events
• Share Visual Merchandising success stories

Support all maintenance needs in the boutique

• Handle full lifecycle of wide range maintenance requests from start to finish
• Develop relationships with all local vendors to facilitate expediency and priority intervention
• Ability to escape and/or deescalate communication on support needed from Corporate team
• Proactivity in bringing creative solutions to ensure efficiency

Maintain overall boutique appearance

• Maintain/update library appearance
• Be the key point person with the florist to ensure guidelines are followed, flowers are fresh and delivered on time
• Oversee boutique staging and tidiness

Install seasonal window animation kits

• Receive window animation kits and install per guidelines
• Provide photo recap via the Yoobic App
• Recycle kits as per the guidelines that are communicated

Coordinate and implement Visual Merchandising needs around Events, Launches & Client Presentations

• Work with the Regional Visual Merchandiser and to implement special merchandising for events
• Be onsite at boutique events to help with Visual Merchandising needs
• Work with Sales Associates to merchandise displays for client presentations

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Applicants must have valid work authorization for employment in the USA.

Salary Range: $30 - $33 (Hourly)