Specialist, Transfer Evaluation

Salt Lake Community College; Salt Lake City (UT); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

Salt Lake Community College seeks a Specialist, Transfer Evaluation to assist students with enrollment services related to transferring credits. Under the Associate Registrar for Transfer Evaluation, you will provide information and clerical support in person.

You will research data in Banner, Etrieve, DegreeWorks and collaborate with Graduation, Records and Data Management, Academic and Career Advising, Admissions and International Student Affairs while delivering excellent customer service.

Qualifications

• High School Diploma or equivalent.
• 1–4 years of direct, paid, full-time work experience.
• Education and relevant experience may substitute for a degree or certification.
• Experience with Banner, DegreeWorks, Etrieve preferred.
• Knowledge of FERPA and student privacy regulations.

Responsabilités

• Assist students with enrollment services as relates to transferring credit.
• Research data in Student Information Systems (Banner, Etrieve, DegreeWorks).
• Collaborate with Graduation, Records and Data Management, Academic and Career Advising, Admissions and International Student Affairs.
• Provide exceptional customer service in-person and via campus channels.

Connaissances

Listening skills

Customer service

Problem solving

Relationship building

Verbal communication

Diversity & teamwork

Formation

High School Diploma or equivalent

Associates degree or 60 college credits

Outils

Banner

DegreeWorks

Etrieve

Adobe Acrobat

Microsoft Office

Description du poste

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Under the direction of the Associate Registrar for Transfer Evaluation, the Specialist, assists and provides students with all relevant information about enrollment services as it relates to transferring credit to Salt Lake Community College (SLCC). Provides exceptional customer service, clerical, and technical support regarding the transfer of credit process.

Requires an in-depth knowledge of how to research data in various Student Information Systems (i.e., Banner, Etrieve, DegreeWorks etc.) as well as interpret Articulation and Curriculum Policy, Procedure, Program and Course requirements. Collaborates and confers with various departments including Graduation, Records and Data Management, Academic and Career Advising, Admissions and International Student Affairs.

This position is in-person and a great foundation for anyone considering a career in Student Affairs.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Communication & Customer Service

• Excellent listening and speaking skills
• Strong customer service skills
• Effective problem-solving and conflict resolution
• Maintain positive working relationships across the College
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Student Services & Academic Knowledge

• Understanding of enrollment service procedures
• Knowledge of student rights and privacy regulations (FERPA)
• Understanding and interpretation of college policies, procedures, and programs
• Knowledge of the College Catalog, academic program requirements, course prerequisites, and course descriptions

Technology & Systems Proficiency

• Proficiency with Microsoft Office Suite and Adobe Acrobat
• Experience with student information systems (Banner, DegreeWorks, Etrieve)
• Ability to adapt to changing technologies and processes, including electronic transcript exchange

Administrative & Operational Support

• Knowledge of reception duties and general office procedures
• Ability to maintain accurate student records and confidentiality
• High attention to detail

Organization & Productivity

• Ability to organize and prioritize multiple tasks
• Ability to work under pressure and meet deadlines
• Independent work skills
• Ability to work effectively in a team environment

Professional Development & Continuous Learning

• Participation in required training and professional development
• Commitment to staying current with evolving processes, technologies, and best practices

Minimum Qualifications

• High School Diploma or equivalent
• One (1) to Four (4) years of direct, paid, full-time work experience with completion of High School diploma or equivalent.

Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate. Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1)

Preferred Qualifications

• Associates degree (or minimum of 60 completed semester hours from a regionally accredited college or university).
• Experience in a college setting.
• Articulation and transfer credit practice and procedures experience.
• Banner user experience.
• High attention to detail and problem-solving capabilities are essential.

SLCC Information

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

• More information about Salt Lake Community College benefits: https://www.slcc.edu/jobs/benefits.aspx
• Find our Total Compensation Estimator here:

https://i.slcc.edu/culture/hr/calc.aspx

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Do you have at least a High School Diploma or equivalent? Or One (1) to Four (4) years of direct, paid, full-time work experience with completion of High School diploma or equivalent. Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate. Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1)

• Yes
• No
• Required Question