Specialist Poison Information V

Rutgers University; Newark (NJ); Hybrid; USD 78,000 - 111,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid vacation

Retirement benefits

Education benefits

Life insurance

Employee discounts

Job summary

Rutgers University in Newark is seeking a Specialist Poison Information V to manage telephone calls, provide toxicology guidance, and triage poison-related inquiries within NJMS. The role requires knowledge of HIV/AIDS/STD presentations, and the ability to coordinate care across shifts, including nights and weekends.

The position is full-time, on-site in Newark, with standard hours, and offers competitive salary and benefits.

Qualifications

• Must demonstrate detailed knowledge of pharmaceuticals and toxicological principals.
• Must have HIV/AIDS/STD knowledge, their symptoms, treatments and testing.
• Excellent oral, written, and keyboard skills; ability to operate computers and the telephone system.

Responsibilities

• Responds to telephone calls regarding appropriate care and treatment for acute poisoning and toxic exposures.
• Demonstrates understanding of toxicology principles when advising on patient management or poison information.
• Acquires skills to operate the telephone system, computers and related peripherals.
• Obtains a complete history for each call.
• Assesses call severity and decides on follow-up actions.
• Listens to callers to identify problems and coordinate care.

Skills

Toxicology knowledge

Pharmaceutical knowledge

Oral and written communication

Keyboard skills

Education

Nurse, Pharmacist, or Physician

Tools

Call center software

Telephone system operation

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Specialist Poison Information V in the New Jersey Poison Information and Education System/Preventive Medicine and Community Health within the New Jersey Medical School ( NJMS ). The Specialist Poison Information V is responsible for the telephone management of the exposed patient, providing consultation on care, as well as triaging and providing drug and poison information. The specialist also responds to calls on the New Jersey State AIDS / STD Hotline, providing information, resources and referrals. The Poison Specialist must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned shift. The individual must demonstrate knowledge of principles of growth and development of the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in the departmental policies and procedures. Among the key duties of this position ate the following:

• Responds to telephone calls regarding appropriate care and treatment for acute poisoning and toxic exposures.
• Demonstrates understanding of principals of toxicology when suggesting patient management or providing poison information.
• Specialists will acquire the skills to operate the telephone system, microcomputers and their peripherals and the backup systems.
• Obtains a complete history specific to each call.
• Properly assesses the severity of calls to the poison center and properly decides on follow up.
• Listens well and allows caller to define the problem to efficiently manage and coordinate care.

FLSA

FLSA Exempt

Grade

Grade 27S

Salary Details

Minimum Salary 77661.000

Mid Range Salary 93390.000

Maximum Salary 111027.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Full Time

Working Hours

Standard Hours 37.50

Daily Work Shift

Work Arrangement: This position requires a fully on-site work arrangement.

Union Description

HPAE 5094

Payroll Designation

PeopleSoft

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

• Candidates must be a Nurse, Pharmacist, or Physician.
• Related experience and/or education may be substituted for the requirements on a year-for-year basis.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• The Specialist must be able to rotate all shifts (day, evening and overnight, weekends and holidays). Shifts may be up to 12.5 hrs in duration.
• Successful completion of all orientation programs.
• Must have a detailed knowledge of pharmaceuticals and toxicological principals and have demonstrated knowledge of HIV / AIDS /STD's, their symptoms, treatments and testing.
• Must have excellent oral, written and keyboard skills and have technological "Know-How" to operate computers and telephone system.

Preferred Qualifications

• Some clinical experience is preferred but not required.
• Experience in Pediatrics, Emergency Medicine and Critical Care is preferred.

Physical Demands and Work Environment

• Staff must be able to work in a call center environment which consists of sting or standing for several hours at a time, using a computer and phone

Special Conditions

Posting Number 26ST1259

Posting Open Date

Special Instructions to Applicants

Regional Campus Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus Newark (RBHS)

City Newark

State NJ

Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor’s Degree in a health science discipline or related experience and/or education that may be substituted for the requirements on a year-for-year basis?
  • Yes
  • No
• * Are you a Nurse, Pharmacist, or Physician with successful completion of all orientation programs?
  • Yes
  • No
• * Do you have a detailed knowledge of pharmaceuticalsand toxicological principals and have demonstrated knowledge of HIV/AIDS/STD's, their symptoms, treatments and testing?
  • Yes
  • No

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application
• Certifications/Licenses

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

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