Specialist - Operational Technology

Energy Transfer; Houston (TX); On-site; USD 95,000 - 120,000; Full time

Job summary

Energy Transfer is seeking a Specialist - Operational Technology in Houston to join a hands-on OT team. You will maintain backup systems, monitor plant servers, and contribute to automation and disaster recovery planning.

The role requires strong scripting, SQL, and server patching experience to keep production environments reliable. Ideal candidates hold a technical degree and have 3+ years in backup/recovery, large server environments, and monitoring tools.

Qualifications

• Degree in a technical discipline or certification with practical experience.
• 3+ years supporting backup and recovery technologies.
• 3+ years supporting large production server environments.
• 2+ years scripting with PowerShell.
• Experience with SQL queries related to SCCM and backup solutions.

Responsibilities

• Maintain and monitor Veeam Backup and Recovery servers and jobs.
• Support all file services, backups and server patching efforts.
• Architect solutions for process improvement and automation.
• Assist in disaster recovery planning and on-call rotation.
• Participate in project delivery including device configuration, vendor coordination.

Skills

Backup & recovery tech

SCOM

SCCM

PowerShell

SQL queries

Server patching

Monitoring tools

Customer service

Education

Bachelor’s degree in Electrical Engineering/CS/CE or related field

Certification with practical experience

Tools

SCOM

SCCM

SQL Server

Job description

Job Description - Specialist - Operational Technology (2610003418)

Job Description

Specialist - Operational Technology - ( 2610003418 )

Description

Energy Transfer, a Fortune 50 organization,recognized byForbes as oneof America'sbest large employers, is dedicated to responsibly andsafely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, asustainable futureandgiving backto the community where we have long-standing commitments to causes includingMD Anderson Children’s Cancer Hospital, TheSalvation Army, The American Red Cross, Ronald McDonald House and many more. Come join our award winning 12000 strong organization as we fuel the world and each other!

This position comes with world class compensation, benefits, 401(k) match, profit sharing, and PTO.

Position Summary

Energy Transfer is looking for an experienced server support professional with an eye towards the future with automation technologies. The position is a hands‑on technical role within the Operational Technology team. Qualified candidates will have an immediate impact utilizing experience, current solution sets and tools to continue support of the current environment. Also, the qualified candidate should be able to closely collaborate with team members, other OT teams and customers to help develop robust, well‑organized plans to implement solutions within short time‑frames with minimal risk and interruption of service.

Essential Duties and Responsibilities

• Help maintain and monitor Veeam Backup and Recovery servers and jobs
• Supporting other team members with all Veeam administrative functions to ensure all backups are successful
• Monitoring and maintaining all servers in plant domains
• Support all file services, backups and server patching efforts
• Architecting solutions for process improvement
• Automating and/or writing/editing scripts to automate job functions
• Cross‑training other team members, sharing information with others, documenting all processes
• Supporting other team members with various administrative functions and troubleshooting efforts
• Participate in the on‑call rotation
• Part of the team responsible for disaster recovery
• Working incidents, tasks, change requests and server new builds assigned to team
• Troubleshooting issues to resolution
• Participation in project delivery work, including device configuration, planning, and vendor coordination.
• Work with users to understand their needs and with OT personnel to develop effective system solutions for assigned applications.
• Provide succinct and timely, up‑to‑date project / system documentation; including drawings
• Perform hardware and software upgrades for new and existing equipment as needed.

Required Skills

Requirements

Education and/or Experience, Knowledge, Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, related technical disciplines or certification with practical experienceand 2 - 5 years of related experience.
• Ability to handle multiple workloads at the same time/multi-task
• 3+ years experience with supporting or using backup and recovery technologies
• 3+ years experience with supporting large production server environments
• 3+ years experience with SCOM or other monitoring tool
• 3+ years experience with SCCM, specifically server patching and reporting
• 2+ years experience with scripting tools, such as PowerShell, reading and writing scripts
• Experience working with SQL and writing SQL queries, ideally relating to SCCM and Backup solutions
• Effective written & verbal communication, as well as interpersonal skills to work in a team environment, establishing & maintaining good working relationships with others, to support team & company objectives, and a willingness to work in all operational areas.
• Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management.
• Candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities.