Specialist, Library Circulation

Columbus State Community College; United States; On-site; USD 32,000 - 45,000; Part time

Job summary

Columbus State Community College is seeking a part-time Circulation Support staff member to staff the library service desk, check in/out materials, renewals, shelving, and assist patrons in the 105 computer lab.

Qualifications include an Associate’s Degree and two years of customer service experience; 28 hours per week minimum. Background check and MVR may be required. The role features a collaborative campus environment within Central Ohio.

Qualifications

• Associate’s Degree in related field; two years’ experience in customer service.
• Experience assisting library patrons and using library systems.
• Ability to work with the public in a respectful, inclusive environment.

Responsibilities

• Staff the library circulation desk and perform check-in/check-out of materials.
• Assist patrons with library resources and navigate library software.
• Support weekly operations and maintain a safe, respectful environment.

Skills

Customer service

Patience

Education

Associate’s Degree in related field

Tools

Library software

Job description

Compensation Type: Hourly, Compensation: $20.85

ESSENTIAL JOB FUNCTIONS

Circulation Support Performs various duties within the library circulation area, including staffing the service desk; checking in/out materials; renewing materials; re-shelving materials; shelf reading; shifting; creating patron records; creating book cards; processing and packing/unpacking OhioLINK items; and assisting patrons in the 105 computer lab. Participates in monthly book displays. Assumes general responsibility for circulation operations, subject to management overview and supervision.

Customer Service Provides assistance and support to library patrons and guests. Utilizes library software systems to retrieve and enter data. Instructs customers in the use of library systems and equipment. Provides general information on the use of library facilities and services. Refers patrons to Librarians and other departments for assistance, as needed. Resolves customer, operational, and administrative issues.

Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Other duties as required.

OTHER DUTIES & RESPONSIBILITIES

Attends all required department meetings and training. Communicates any concerns related to building operations to appropriate contacts. Works outside the normal workweek schedule to support library operations, as scheduled, including weekends. *Regular, predictable, and punctual attendance is required. Schedule: 28 hours/week MINIMUM

EDUCATION AND EXPERIENCE REQUIRED

Associate’s Degree in related field. Two (2) years’ experience in customer service. *An appropriate combination of education, training, coursework and experience may qualify a candidate.

LICENSES AND CERTIFICATIONS

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time: Part time

Schedule: 28 hours/week MINIMUM

COMPANY CULTURE & VALUES

Columbus State Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits or privileges of employment, please contact our ADA Office at [e-mail]. For additional information on accommodations click here.

Columbus State offers more than 200 programs leading to a variety of associate degrees, certificates, and BSN program. In addition, Columbus State has more than 3,000 dedicated employees with decades of service who work alongside new talent to share knowledge and experience. The college is fully accredited by the Higher Learning Commission. Check out our Fast Facts to learn more. For more information on the Columbus State's community impact, please check out our Community page. Columbus State’s mission is to educate and inspire, providing our students with the opportunity to achieve their goals. Our vision is that the college is Central Ohio’s front door to higher education and a leader in advancing our region’s prosperity.

We celebrate the humanity of every individual and value inclusive learning and working environments for all. We commit to removing barriers and expanding access for all of our people while respecting their unique lived experiences. Ultimately, we center our growing community and our students’ success in all of our work.

Final candidates are subject to successful completion of a background check and/or MVR check as well as a 10-panel drug screen required during the pre-employment process (required for most positions).