Specialist, Library Circulation

Columbus State Community College; Columbus (OH); On-site; USD 24,000 - 34,000; Part time

Job summary

Columbus State Community College is seeking a Specialist, Library Circulation to support the library's circulation area and deliver excellent customer service. The role involves handling check-ins/outs, shelving, patron assistance, and helping users access the library's materials, systems, facilities, and services.

This part-time position (20 hours per week) pays $20.85 per hour. The successful candidate will staff the service desk, participate in monthly displays, assist with projects, and help

Qualifications

• Associate’s Degree in related field.
• Two (2) years’ experience in customer service.

Responsibilities

• Performs circulation duties at the service desk, checks in/out materials, renewals, and shelving.
• Assists patrons with library systems and facilities; provides customer service.
• Supports library initiatives and social media/content sharing as directed.
• Attends meetings, works weekends as required, and maintains respectful environment.

Education

Associate’s Degree in related field

Job description

Compensation Type: Hourly

Compensation: $20.85

The Specialist, Library Circulation primarily performs variousduties within the circulation area, while providing excellentcustomer service. The position strives to provide an optimal userexperience accessing the library’s materials, systems, facilities,and services.

ESSENTIAL JOB FUNCTIONS

Circulation Support

• Performs various duties within the library circulation area,including staffing the service desk; checking in/out materials;renewing materials; re-shelving materials; shelf reading; shifting;creating patron records; creating book cards; processing andpacking/unpacking OhioLINK items; and assisting patrons in the 105computer lab. Participates in monthly book displays.
• Assumes general responsibility for circulation operations,subject to management overview and supervision.
• Assists with projects, as directed. Supports libraryinitiatives with regards to social media postings and contentsharing, as directed.

Customer Service

• Provides assistance and support to library patrons andguests.
• Utilizes library software systems to retrieve and enterdata.
• Instructs customers in the use of library systems andequipment.
• Provides general information on the use of library facilitiesand services.
• Refers patrons to Librarians and other departments forassistance, as needed.
• Resolves customer, operational, and administrative issues.

Culture of Respect

• Fosters and maintains a safe environment of respect andinclusion for faculty, staff, students, and members of thecommunity.
• Other duties as required.

OTHER DUTIES & RESPONSIBILITIES

• Attends all required department meetings and training.
• Communicates any concerns related to building operations toappropriate contacts.
• Works outside the normal workweek schedule to support libraryoperations, as scheduled, including weekends.

*Regular, predictable, and punctual attendance isrequired.

Schedule:

• 28 hours/week

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Associate’s Degree in related field.
• Two (2) years’ experience in customer service.

*An appropriate combination of education, training, courseworkand experience may qualify a candidate.

LICENSES AND CERTIFICATIONS

• State Motor Vehicle Operator's License or demonstrable abilityto gain access to work site(s).

CSCC has the right to revise this position description at anytime. This position description does not represent in any way acontract of employment.

Full Time/Part Time:

Part time

Scheduled Hours:

20