Specialist IV - Special Populations Specialist

Sam Houston State University; Huntsville (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Sam Houston State University is seeking a Specialist IV - Special Populations Specialist to support the Registrar's Office in handling curriculum and special populations initiatives. The role requires a Bachelor's Degree and two years of relevant experience, as well as strong communication skills to effectively collaborate with stakeholders.

The successful candidate will assist with enrollment processes, maintain student records, and contribute to curriculum and scheduling efforts tailored for special populations, including the Prison Education Program.

Qualifications

• Bachelor’s Degree in a related field is required.
• Two years of relevant specialist experience or equivalent combination of education and experience.
• Strong communication skills and ability to work with diverse groups are essential.

Responsibilities

• Support enrollment processes for special populations.
• Maintain student records according to regulations.
• Prepare documentation related to curriculum and scheduling.

Skills

Strong interpersonal and communication skills

Knowledge of university systems (e.g., Banner)

Ability to collaborate across teams

Education

Bachelor's Degree in a related field

Two years of relevant specialist experience

Job description

Title

Specialist IV - Special Populations Specialist

FLSA Status

Non-Exempt

Job Summary

Supports the day-to-day operations related to curriculum, scheduling, and special population initiatives within the Registrar’s Office. Provides advanced specialist work, operational support, and coordination for processes related to class scheduling, course maintenance, and student records for special populations including the Prison Education Program and Block Scheduling.

Educational and Experience Requirements

• Bachelor’s Degree in a related field.
• Two years of relevant specialist experience or experience in a related field.
• A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Primary Responsibilities

• Assist with all aspects of the enrollment process for special populations in collaboration with the Curriculum and Scheduling team and the Enrollment Processing team.
• Maintain and assist with updates to student records in adherence with state and federal regulations.
• Prepare, review, revise, and distribute relevant documents, manuals, and correspondence surrounding curriculum, scheduling, and other special population initiatives (e.g., Prison Education Program (PEP), block scheduling for learning communities) on behalf of the Registrar’s Office.
• Execute and follow through of complex and technical responsibilities.
• Support operational objectives for class scheduling, state and educational processes, including TSI, and curriculum development through course build and other functional needs associated with special populations.
• Assist with the creation and maintenance of academic courses in the university’s system, ensuring accurate catalog and course information.
• Attend regular meetings related to curriculum, scheduling, and special population initiatives and provide summaries of action items, timelines, and potential challenges on a regular schedule.
• Work collaboratively with all Registrar teams to ensure the appropriate creation and maintenance of scheduling and curriculum processes and procedures that support special populations.
• Establish and maintain effective working relationships with a variety of internal stakeholders.
• Identify and recommend process improvements to enhance operational effectiveness and efficiency.
• Serve as a liaison between the Registrar’s Office and campus partners regarding curriculum, scheduling, and special population initiatives (e.g., PEP, learning community scheduling).
• Coordinate training and development of documentation related to assigned areas.
• Review documentation for accuracy and completeness related to assigned functional responsibilities.
• Understand the department’s role in accomplishing the University’s mission, and comply with all State and University policies.
• Participate in meetings, committees, and professional development opportunities as appropriate.
• Perform other related duties as assigned.

Other Requirements

• Demonstrates strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
• Maintains working knowledge of university systems (e.g., Banner), policies, and procedures.
• Collaborates effectively across teams and communicates with university departments, personnel, and external partners as needed.

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at‑will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.