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Specialist IV – Benefits and Onboarding Specialist
202600035S
Non-Exempt
This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Technical/Para-Professional
Human Resources
Division of Finance and Operations
02/06/2026
Yes
Bachelor’s degree in Human Resources, Business, or related field. Two years of relevant experience. Experience with Benefits and Banner/Ellucian is preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Performs highly advanced specialist duties for the Human Resources department.
Performs highly advanced specialist duties. Accountable for the execution and follow through of complex and technical human resources responsibilities for the assigned functional areas of onboarding, insurance, retirement, other related benefits, and records management. May assist in other areas of Human Resources. Maintains quality customer service for assigned functional area by meeting with employees and through accurate and timely processing of documents, emails, and phone calls. Reviews electronic personnel action forms (EPAFs) to determine applicable benefit processing. Promptly and accurately responds to information requests. Prepares letters, reports, memos, and correspondence when necessary. Interprets policies and procedures. Collects, reconciles, and maintains complex data. Updates and maintains information in various databases and online systems. Requires skills in completing forms and processes, sending e-mail, composing letters, preparing onboarding and training materials and reports. Provides guidance to faculty and staff within assigned areas of responsibility. Plans, develops, implements, coordinates and monitors assigned processes, programs, projects, services, events, and activities. Monitors project timelines and identifies issues. Plans and coordinates events related to assigned area. Reviews applicable areas of Human Resources website for updates. Performs other related duties as assigned.
Requires a strong technical aptitude and organizational skills, with the ability to prioritize, schedule work to meet deadlines, and work efficiently with frequent interruptions. Must be able to effectively interact with university department personnel, staff, faculty, student employees, local vendors, and off campus agencies. Handles sensitive and confidential personnel issues as normal course of activities. Performs research and prepares analytical reports, together with recommendations, on assigned subjects. Requires excellent verbal and written communication skills, and the ability to establish and maintain effective working relationships within the department and across the university community. Requires independent judgment and initiative. Requires a level of skill with computers and modern office equipment. Requires detailed knowledge of university infrastructure, policies, and procedures. Must have the ability to review internal procedures and make suggestions for process improvement. Position requires the ability to provide onboarding sessions in person and by zoom. Position may require travel to other campuses for training or onboarding meetings as needed by the department.
Full Time
https://shsu.peopleadmin.com/postings/46210
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code
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