Specialist Insurance & Legal Support

macu; Sandy (UT); Hybrid; USD 65,000 - 95,000; Full time

Job summary

macu is seeking a risk and insurance professional in Sandy, Utah, to administer insurance programs, privacy, and records management in support of governance and compliance. This hybrid role coordinates with internal teams, brokers, carriers, and legal counsel to control risk and ensure proper documentation and reporting.

The ideal candidate will have at least 2 years of related experience and a Bachelor's degree or equivalent.

Qualifications

• Working knowledge of insurance claims administration, contract administration, records retention, and regulatory compliance processes.
• Knowledge of the financial services industry and applicable legal and insurance requirements.
• Strong analytical, organizational, and problem-solving skills.
• Verbal/written communication skills.

Responsibilities

• Manages intake and documentation of insurable events, including property damage and employee injuries.
• Coordinates claim administration activities by gathering documentation and coordinating with internal stakeholders and brokers.
• Monitors insurance-related communications and ensures timely follow-up.
• Tracks OSHA reporting requirements and workers' compensation timelines.
• Coordinates insurance renewal processes by collecting required data from business units.
• Manages insurance records and documentation repositories.
• Prepares monthly, quarterly, and annual reports on insurable incidents and insurance metrics.
• Reviews contract insurance requirements for compliance.
• Collaborates with Legal, HR, Facilities, Risk to coordinate insurance and privacy compliance.
• Coordinates with brokers, carriers, and internal stakeholders to facilitate information sharing.

Skills

Insurance claims

Contract administration

Records retention

Regulatory compliance

Analytical skills

Verbal/written communication

Education

Bachelor's degree or equivalent experience

2 years related experience

Tools

ServiceNow

Reporting tools

Job description

Job Summary

Administers insurance, incident management, contract administration, records retention, and litigation support activities that support organizational compliance, governance, and risk mitigation efforts. Applies independent judgment within established policies and procedures to evaluate issues, coordinate resolutions, maintain accurate records, and recommend appropriate actions. Partners with internal stakeholders, brokers, carriers, and legal counsel to support the effective administration of insurance and legal risk management processes.

Job Description

LOCATION

Mountain America Center - Hybrid

9800 S Monroe St

Sandy, UT 84070

SCHEDULE

Full Time; this is a hybrid schedule with some weekly in office expectation, based on business need.

To be effective, an individual must be able to perform each job duty successfully.

• Manages intake, documentation, and tracking of insurable events, including property damage, employee injuries, and member incidents.
• Coordinates claim administration activities by gathering documentation, preparing summaries, and coordinating with internal stakeholders and brokers.
• Monitors incoming insurance-related communications (email, ServiceNow, reporting tools) and ensures timely follow-up.
• Tracks OSHA reporting requirements, workers' compensation timelines, and other insurance-related compliance obligations.
• Coordinates insurance renewal processes by collecting required data from business units.
• Manages insurance records, schedules, and documentation repositories.
• Prepares monthly, quarterly, and annual reports regarding insurable operational incidents, claims, and related insurance metrics.
• Reviews and administers low-risk vendor contracts.
• Reviews contract insurance requirements for compliance with organizational standards and risk management requirements.
• Manages incident, claim, contract, and legal matter records within designated case management and tracking systems.
• Administers litigation holds, document preservation efforts, and collection of records for discovery and regulatory requests.
• Coordinates privacy and records retention activities, including records inventory, retention, and secure disposition.
• Tracks litigation-related insurance notifications and deadlines.
• Collaborates with Legal, HR, Facilities, Risk, and other business units to coordinate insurance, privacy, and legal compliance activities.
• Coordinates with brokers, carriers, and internal stakeholders to facilitate information sharing and process execution.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

• Typically requires minimum of 2 years related experience
• Bachelor's degree or equivalent experience

Licenses, Certifications, Registrations

None at this time

Knowledge & Skills

• Working knowledge of insurance claims administration, contract administration, records retention, and regulatory compliance processes
• Knowledge of the financial services industry and applicable legal and insurance requirements
• Strong analytical, organizational, and problem-solving skills
• Verbal/written communication skills

Leadership and Organization Development

• Collaborates with direct reports and/or peers to deliver results and build organizational capacity
• Strong contribution to team effectiveness
• Develops multifunctional base level skills

Scope and Strategic Impact

• Administers legal, privacy, and insurance processes within assigned areas of responsibility
• Performs moderately complex data analysis and reporting
• Provides periodic reports and updates as required by team
• Applies intermediate level of subject matter knowledge to solve a variety of common business issues
• Evaluates unique circumstances and makes recommendations within established guidelines
• Develops solid understanding of applications within business environment

Analytical Thinking & Problem Solving

• Works on problems / projects of moderately complex scope
• Exercises independent judgment within defined practices and procedures to determine appropriate action

Other Skills and Abilities

• Strong organizational and time management skills
• Ability to manage multiple priorities and meet deadlines
• Attention to detail and accuracy in documentation and reporting
• Ability to identify risks and elevate issues appropriately
• Strong written and verbal communication skills
• Understanding of insurance concepts, contract requirements, and compliance standard