Risk Insurance Assistant

Utah; Salt Lake City (UT); Hybrid; USD 50,000 - 60,000; Full time

Job summary

University of Utah Risk & Insurance Services (URIS) provides services to identify, manage, and monitor risks across programs. This role offers administrative, operational, and professional support to the Director and Managers within URIS, enabling learning and development in risk management and insurance practices.

The successful candidate will be team-oriented, detail-focused, and self-motivated with strong organizational and communication skills, handling confidential information and deadlines

Qualifications

• Demonstrated interpersonal skills and the ability to collaborate effectively in team environments and group decision-making processes.
• Strong organizational, written, and verbal communication skills.
• Commitment to providing exceptional customer service.
• Ability to adapt to organizational and program changes, navigate ambiguity, and respond constructively to challenges and setbacks.
• Demonstrated ability to work independently while contributing effectively within a highly collaborative team environment.
• Strong conflict resolution and problem-solving skills.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Responsibilities

• Conduct investigations of automobile, liability, and property claims, including fact gathering, loss mitigation, claim evaluation, settlement coordination, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process financial transactions and claim payments in accordance with departmental procedures and supervisory direction.
• Serve as a resource to the University community by providing guidance on risk management, insurance, and claims-related matters.
• Maintain department databases and records, and prepare reports, analyses, and information requests as needed.
• Assist with the renewal and administration of commercial insurance policies and self-insurance programs.
• Process Certificates of Insurance and review special event applications.
• Provide guidance regarding University driver training requirements.
• Evaluate potential risk exposures and recommend appropriate risk mitigation and loss prevention measures.
• Direct inquiries to departmental resources, including the Risk & Insurance Services website and other University offices, as appropriate.
• Support departmental projects and initiatives and perform other duties as assigned.

Skills

Interpersonal skills

Collaboration

Organizational skills

Written communication

Verbal communication

Customer service

Discretion/confidentiality

Education

Bachelor’s degree or higher

Tools

Microsoft Office

Job description

Details

Open Date 08/25/2026

Requisition Number PRN46010B

Job Title Risk Analysts

Working Title Risk Insurance Assistant

Career Progression Track P00

Track Level P2 - Developing

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F, 8-5

VP Area President

Department 00363 - Risk & Insurance Services

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $50,000 - $60,000 DOE

Close Date 11/25/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

University of Utah Risk & Insurance Services ( URIS ) provides entrepreneurial and innovative services that assist individuals, departments, and administrators in identifying, managing, and monitoring risks associated with their programs and activities. URIS encourages ingenuity and leverages the upside of risk.

This position provides administrative, operational, and professional support to the Director and Managers of Risk & Insurance Services. The incumbent performs a wide range of ongoing functions and serves as a resource for internal stakeholders at all levels of the University, as well as external partners. This role offers an opportunity to learn and develop skills within the risk management and insurance profession.

The successful candidate will be a team-oriented, detail-focused, and self-motivated professional with strong organizational and communication skills. The individual must be comfortable handling difficult conversations with internal and external parties, demonstrate reliability and accountability, and maintain confidentiality while managing multiple responsibilities and deadlines.

Knowledge / Skills / Abilities:

• Demonstrated interpersonal skills and the ability to collaborate effectively in team environments and group decision-making processes.
• Strong organizational, written, and verbal communication skills.
• Commitment to providing exceptional customer service.
• Ability to adapt to organizational and program changes, navigate ambiguity, and respond constructively to challenges and setbacks.
• Demonstrated ability to work independently while contributing effectively within a highly collaborative team environment.
• Strong conflict resolution and problem-solving skills.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Proficiency with Microsoft Office applications and the ability to learn new systems and technologies.

This position may be eligible for a hybrid work arrangement, subject to departmental needs and University policies.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

• Conduct investigations of automobile, liability, and property claims, including fact gathering, loss mitigation, claim evaluation, settlement coordination, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process financial transactions and claim payments in accordance with departmental procedures and supervisory direction.
• Serve as a resource to the University community by providing guidance on risk management, insurance, and claims-related matters.
• Maintain department databases and records, and prepare reports, analyses, and information requests as needed.
• Assist with the renewal and administration of commercial insurance policies and self-insurance programs.
• Process Certificates of Insurance and review special event applications.
• Provide guidance regarding University driver training requirements.
• Evaluate potential risk exposures and recommend appropriate risk mitigation and loss prevention measures.
• Direct inquiries to departmental resources, including the Risk & Insurance Services website and other University offices, as appropriate.
• Support departmental projects and initiatives and perform other duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

• Experience in claims administration, risk management, insurance operations, or office administration is preferred but not required.
• The ideal candidate will be a collaborative and service-oriented professional who is detail-oriented, self-motivated, organized, dependable, and able to communicate effectively with a variety of stakeholders.
• Demonstrated ability to manage multiple priorities, follow through on assignments, and contribute positively to a team environment is highly valued.
• Prior experience working at the University of Utah or within a higher education environment is preferred but not required.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted athttps://oeo.utah.edu

**https://publicsafety.utah.edu/safetyreport/**This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.