Specialist III, Quality Relations

Nightingale Education Sole Mb; Salt Lake City (UT); On-site; USD 65,000 - 95,000; Full time

Job summary

Nightingale Education Sole Mb seeks a Specialist III, Quality Relations to design and implement Canvas training, ensuring materials stay current and engaging. You will work with Academic Operations to align content with standards and deliver impactful learning experiences.

Responsibilities include building modules, maintaining content, and evaluating effectiveness while mentoring newer staff and collaborating across teams to optimize training processes.

Qualifications

• Bachelor's degree in HR, education, or instructional design.
• Minimum 3 years of training or instructional design experience.
• Strong knowledge of adult learning principles.
• Excellent presentation and communication skills.
• Certification in training (e.g., CPLP, ATD) is a plus.
• Must demonstrate a minimum of one year of high-impact proficiency in current Academic Operations role.

Responsibilities

• Build training programs and modules into Canvas for assigned function(s).
• Update and maintain existing training content in Canvas based on feedback and evolving processes.
• Collaborate with Specialist II and I to ensure content accuracy and alignment with functional requirements.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Identify trends in learner or employee training challenges and recommend process improvements.
• Support Specialist I by providing guidance and mentorship for delivery of training to new hires.
• Participate in cross-functional projects and initiatives to enhance training materials and processes.
• Maintain accurate records of training completion, attendance, and outcomes.
• Assist in the development and implementation of remediation programs as needed.
• Ensure consistent use of training technology tools for communication and data integrity.
• Perform high-impact role duties to maintain credibility within the function.

Skills

Adult learning principles

Presentation skills

Interpersonal communication

Coaching / mentoring

Cross-functional collaboration

Education

Bachelor's degree in human resources, education, instructional design, or related field

Tools

Canvas

LMS platforms

Microsoft Office

Job description

Job Details

Job Location: OSC Utah - Salt Lake City, UT 84111

The Specialist III, Quality Relations designs and implements training programs in Canvas and ensures content is up-to-date, accurate, and engaging across the assigned function or functions within Academic Operations. This role collaborates closely with Specialist II and I to ensure training delivery aligns with departmental needs and company standards.

Key Responsibilities

• Build training programs and modules into Canvas for assigned function(s)
• Update and maintain existing training content in Canvas based on feedback and evolving processes
• Collaborate with Specialist II and I to ensure content accuracy and alignment with functional requirements
• Evaluate training effectiveness through assessments, feedback, and performance metrics
• Identify trends in learner or employee training challenges and recommend process improvements
• Support Specialist I by providing guidance and mentorship for delivery of training to new hires
• Participate in cross-functional projects and initiatives to enhance training materials and processes
• Maintain accurate records of training completion, attendance, and outcomes
• Assist in the development and implementation of remediation programs as needed
• Ensure consistent use of training technology tools for communication and data integrity
• Perform high-impact role duties to maintain credibility within the function

Qualifications

• Bachelor's degree in human resources, education, instructional design, or related field
• Minimum of 3 years of experience in training, coaching, or instructional design
• Strong understanding of adult learning principles and training methodologies
• Excellent presentation, communication, and interpersonal skills
• Proficiency in Canvas, LMS platforms, and Microsoft Office products
• Ability to engage and motivate participants in a functional environment
• Certification in training or instructional design (e.g., CPLP, ATD) is a plus
• Must demonstrate a minimum of one year of high-impact proficiency in current Academic Operations role to be eligible