Specialist II - Floating Teller (Part Time 20 Hours - Every Saturday) Floyd Branch

Atlantic Union Bank; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank is seeking a Floating Teller to support branch delivery of high-quality client experiences across locations in Virginia. You will handle cash transactions, cash handling, and front-line banking activities while ensuring accuracy, speed, and compliance with bank policies.

This role requires the ability to stand for extended periods, lift up to 30 lbs, and travel between branches as needed.

Qualifications

• 2+ years of relevant experience in customer service or retail.
• Basic math skills and cash handling accuracy are essential.
• Demonstrates good communication and problem-solving under pressure.

Responsibilities

• Manage day-to-day branch service operations.
• Support client transactions and front-line banking activities.
• Ensure accurate and timely execution of all frontline banking tasks.

Skills

Customer service

Cash handling

Verbal communication

Teamwork

Education

High school diploma or equivalent

Tools

Cash handling software

Job description

Job Summary

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Career Specialization Definition

The Floating Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Career Level Definition

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Working under moderate supervision.
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs
• May require travel; must have reliable transportation & valid driver's license, if applicable

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.