Floating Teller-Southern Shores Branch

Atlantic Union Bank; Southern Shores (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Atlantic Union Bank is hiring for a Branch Delivery / Floating Teller role to support client transactions and uphold high standards of service across branch locations.

The position emphasizes accurate execution of frontline banking activities, coaching branch teams, and implementing process improvements to enhance service delivery while ensuring regulatory compliance. Independence with occasional travel may be required.

Qualifications

• Experience in frontline banking activities and cash handling.
• Ability to stand for extended periods and lift up to 30 lbs.
• May require vocational or technical training.
• May require travel and a valid driver’s license, if applicable.

Responsibilities

• Support client transactions and ensure accurate, timely execution of frontline banking activities.
• Coach and support branch teams to meet performance expectations.
• Implement process improvements to strengthen service delivery and compliance.
• Monitor operational controls to reduce risk and maintain compliance.
• Provide excellent service to bank customers and refer to other staff as needed.

Skills

Cash handling

Customer service

Frontline banking experience

Communication

Education

Vocational or technical training

Job description

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

The Floating Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training
• Must be able to stand for extended periods of time & lift objects up to 30lbs
• May require travel; must have reliable transportation & valid driver's license, if applicable

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuing federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.