Floating Teller-Southern Shores Branch

Atlantic Union Bank; Kitty Hawk Beach (NC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Atlantic Union Bank is seeking a Floating Teller in the Kitty Hawk area to support branch delivery and ensure high-quality client experiences. You will help manage daily branch operations, assist with client transactions, and uphold bank policies and regulatory requirements.

The role emphasizes coaching branch teams, implementing process improvements, and maintaining strong controls to minimize risk while delivering exceptional service to customers.

Qualifications

• Typically requires 2+ years relevant experience in banking or customer service.
• May require vocational or technical training.
• Standing for extended periods and lifting up to 30 lbs may be required.

Responsibilities

• Managing day-to-day branch service operations.
• Supporting client transactions.
• Ensuring accurate and timely execution of all frontline banking activities.
• Coaching and supporting branch teams to meet performance expectations.
• Implementing process improvements that strengthen service delivery.
• Monitoring operational controls to reduce risk and maintain compliance.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Job description

Description

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Career Specialization Definition

The Floating Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Career Level Definition

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Working under moderate supervision.
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs
• May require travel; must have reliable transportation & valid driver's license, if applicable

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.