Specialist II - Teller (Rosser Ave.)

Atlantic Union Bank; Waynesboro (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Paid time off

Job summary

Atlantic Union Bank in Waynesboro seeks a Teller to deliver high-quality service at our branch. You will handle day-to-day branch operations, support client transactions, and uphold regulatory policies and procedures.

The role requires at least 2 years of relevant experience, standing for extended periods, and the ability to lift up to 30 lbs. You may coach teammates, support process improvements, and refer customers to other staff as needed.

Qualifications

• 2+ years relevant experience
• May require vocational or technical training
• Able to stand for extended periods and lift up to 30 lbs
• Provide excellent service to bank customers
• May refer customers to other staff for product sales or problem resolution

Responsibilities

• Conduct credit and debit transactions in compliance with bank policies
• Maintain proper cash supply and daily proof records
• Process night deposits and ATM transactions if applicable
• Deliver excellent service to all bank customers
• Support branch teams to meet performance expectations
• Implement process improvements to strengthen service delivery
• Monitor controls to reduce risk and maintain compliance

Skills

Customer service

Cash handling

Regulatory compliance

Team coaching

Education

High school diploma or equivalent

Tools

Banking software

Job description

Description

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Career Specialization Definition

The Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Career Level Definition

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Working under moderate supervision.
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.