Specialist: Full-Time, Part-Time, and Part-Time Temporary

ENGINEERINGUK; Providence (RI); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company where you can thrive and grow as a Specialist. This role emphasizes delivering exceptional customer service and building brand loyalty through personalized experiences. You will engage with customers to understand their needs and provide tailored recommendations, all while contributing to a culture of inclusion and diversity. With opportunities for career development and a supportive environment, your work will have a meaningful impact on customers and the community. Embrace the chance to innovate and collaborate with passionate teams, making a difference in the lives of Apple users.

Benefits

Medical Coverage

Dental Coverage

Retirement Plans

Educational Reimbursement

Stock Programs

Discounts

Bonuses

Relocation Assistance

Qualifications

• Availability to work nights, weekends, and public holidays.
• Knowledge of Apple products and ability to personalize solutions.

Responsibilities

• Deliver excellent service by understanding customer needs.
• Support peers and maintain accuracy in service delivery.

Skills

Customer Service

Product Knowledge

Teamwork

Communication

Curiosity

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

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Specialist: Full-Time, Part-Time, and Part-Time Temporary

View more categories View less categories Sector Technology Role Specialist Contract Type Permanent Hours Full Time

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

Deliver excellent service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Stay proactively updated on Apple's products, services, purchase options, and sales processes. Support your peers by sharing knowledge and assisting in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including customer service and support in other store areas. Contribute to an inclusive environment by respecting differences and fostering curiosity and learning. Demonstrate Apple's values of inclusion and diversity daily.

Minimum Qualifications

• Availability to work based on business needs, including nights, weekends, and public holidays, with reliable attendance as scheduled, in accordance with local laws and accommodations.

Preferred Qualifications

• Knowledge of Apple products and services.
• Ability to personalize solutions and communicate effectively.
• Experience working in a fast-paced environment supporting multiple customers.
• Teamwork skills, sharing responsibility and accountability.
• Curiosity and openness to learning from others.
• Willingness to deepen understanding of Apple and third-party products to enhance customer experience.
• Trustworthiness with sensitive or confidential information, aligning with Apple's core values.

Pay & Benefits

Base pay is part of a total compensation package, determined by skills, qualifications, experience, and location. Opportunities include stock programs, discounts, benefits like medical and dental coverage, retirement plans, educational reimbursement, bonuses, commissions, and relocation assistance. Learn more about Apple Benefits.

For roles in specific states, click here for pay information.

Apple is an equal opportunity employer committed to inclusion and diversity, promoting equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics.

Where we're hiring

Submit Resume

Company

Inclusion

Everybody in

Diversity includes. Inclusion empowers. We strengthen our commitment to inclusive hiring, development, and equitable pay.

What you work for should reflect what you stand for

We consider the impact of our creations on customers, colleagues, and the planet, focusing on accessibility, equity, privacy, and environmental issues.

People join Apple because they share our values.

Starting here is just the beginning

At Apple, you can thrive, grow, and explore new opportunities. We support your career development through resources like Apple University, allowing you to set your growth path.

Change is constant, and you can deepen your expertise, expand your scope, or pursue new roles. You are the leader of your growth, and we support you.

Your work is as meaningful to us as it is to you

Apple

Apple is organized by functions, with experts leading their areas. This approach fosters collaboration, innovation, and respect, allowing experts to make decisions and lead breakthroughs.

Collaboration involves passionate debate, respecting diverse viewpoints, and building on ideas to find the best solutions.

Cross-functional teamwork is essential, with many specialists contributing to products and services to create exceptional user experiences.

When experts make the decisions, they decide to innovate

Innovation comes from knowledgeable individuals and communities of specialists willing to take informed risks for breakthroughs. Examples include Siri engineers, COVID-19 PPE teams, and environmentally friendly packaging designers.

There’s a place here for every kind of brilliant.

Your specialty or ideal role may exist across many areas at Apple.

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