Specialist - Financial Aid

southtexascollege; McAllen (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

South Texas College is seeking a Financial Aid Specialist to assist the Director of Promise Program and Enrollment Management in administering local, state, and Title IV financial aid programs. You will inform groups and individuals about financial aid services and oversee verification and packaging processes.

Responsibilities include submitting applications to the Department of Education, assisting students and parents, maintaining confidentiality, and ensuring compliance with regulations.

Qualifications

• Bachelor's degree required.
• At least one year of customer service experience preferred.

Responsibilities

• Assist in administration of local, state, and Title IV financial aid programs.
• Inform groups and individuals of financial aid services.
• Oversee verification and award packaging process.
• Submit initial, renewal and correction applications through the Department of Education websites.
• Assist students and parents with financial aid programs.
• Handle all information in a confidential and sensitive manner.
• Assist students with FAFSA transmittal.
• Review student schedules and degree plans.
• Monitor subjects pursued by students to certify classes for their program of study.
• Ensure students are not on academic suspension; respond to inquiries.

Skills

Communication

Interpersonal skills

Microsoft Office

Financial aid knowledge

Regulatory knowledge

Time management

Team player

Travel flexibility

Research skills

Problem solving

Education

Bachelor's degree

Job description

Job Description

Department: Office of Recruitment and Outreach

General Statement of Job

The Financial Aid Specialist assists the Director of Promise Program and Enrollment Management and the coordinator in the overall administration of local, state and Title IV financial aid programs.

Specific Duties and Responsibilities

Essential Functions:

• Assists the director and coordinator in the overall administration of local, state, and Title IV financial aid programs.
• Informs groups and individuals of financial aid services.
• Oversees the student verification and award packaging process.
• Submits initial, renewal and correction applications through the Department of Education's websites.
• Assists students and parents with financial aid programs.
• Handles all information in a confidential and sensitive manner.
• Assists students with their FAFSA transmittal.
• Reviews student schedules and degree plans.
• Monitors subjects pursued by students to certify classes that only apply to their program of study.
• Ensures that students are not on academic suspension. Responds to inquiries from students and team members.
• Maintains familiarity with the College's policies, procedures, and academic standards.
• Keeps abreast of changes to regulations and requirements of financial aid programs.
• Travels throughout the college district, as needed.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor's degree required.
• At least one (1) year of customer service experience, preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written and interpersonal communication skills.
• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
• Knowledge of local, state and Title IV financial aid programs.
• Understanding and working knowledge of regulations and requirements of financial aid programs.
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
• Ability to work independently as well as a team player within department and with others.
• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
• Demonstrated commitment to achieving the vision and mission of South Texas College.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of students, parents, managers, clients, customers, and the general public.
• Ability to apply practical understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Checks, Certificates, Licenses, and Registrations

• Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.
• In addition, subject to a federal background check.
• Must have or qualify for a valid Texas driver's license and proof of liability insurance.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Bending the body downward and forward by bending leg and spine.
• Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particul