Part-Time Specialist III, Financial Aid

Lone Star College; Conroe (TX); On-site; USD 17,729 - 25,251; Part time

Benefits offered by this job

Tuition waiver

Participation in a tax deferred retirement plan

Supportive work environment

Job summary

Lone Star College is seeking a PT Specialist III - Financial Aid to manage financial aid applications and assist students in completing necessary paperwork. Your role will include analyzing documentation, informing students of their status, and ensuring compliance with federal regulations.

The ideal candidate will have strong attention to detail and excellent interpersonal skills. A high school diploma is required, and bilingual candidates in English/Spanish are encouraged to apply. Join us to support our dedicated student community!

Qualifications

• Experience in financial aid processes preferred.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Assist students with financial aid documentation and applications.
• Analyze fee charges and prepare appeals.
• Inform students about their application status.

Skills

Attention to detail

Strong verbal, written, and interpersonal communication skills

Excellent customer service skills

Ability to understand and perform complex instructions

Strong organizational skills

Education

High school diploma or GED

Good standing with the Department of Education

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

Purpose and Scope

The PT Specialist III - Financial Aid is responsible for the timely completion of all financial aid applications, including FAFSA and scholarships and documentation. He or She assists with guidelines and documentation for satisfactory academic progress. He or She informs students of their Financial Aid Application status, helps students complete all necessary documentation/processes to assure the disbursement of the funds they're eligible for, and identifies any special circumstances that might qualify students for any additional Financial Aid.

Essential Job Functions

• Assist students with the completion of all necessary documentation/processes
• Analyze documentation being turned in by students to ensure it is accurate and complete
• Record and scan documents that are received by the office to ensure our system office is aware and able to proceed in reviewing students account
• Inform students of their Financial Aid Application status including visiting classrooms to provide financial aid information
• Assist with demographic corrections; i.e., date of birth, name, or social security number
• Analyze fee charges for attendance
• Prepare appeals for the committee
• Identify any special circumstances a student might be enduring that could qualify him or her for any additional Financial Aid
• File and organize documents received to the office
• Stay up to date with the latest Financial Aid upgrades, terms, and conditions to be prepared for the annual Financial Aid workshops offered by our Institution to our community
• Responsible for other reasonable, related duties as assigned

Knowledge, Skills and Abilities

• Attention to detail and ability to meet strict deadlines
• Strong verbal, written, and interpersonal communication skills
• Excellent customer service skills
• Demonstrated ability and commitment to work collaboratively in a team environment
• Commitment to academic excellence, exceptional service, and providing dynamic climate for lifelong learning
• Ability to understand and perform complex oral and written instructions with little or no supervision
• Ability to perform detailed work rapidly and accurately
• Ability to plan, schedule, and manage projects, and assignments
• Strong organizational skills and the ability to handle multiple tasks in a fast paced environment
• Ability to maintain a positive attitude in a demanding work environment

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• High school diploma or GED
• Must be in good standing with the Department of Education

Preferred Qualifications

• Bilingual in English/Spanish

Salary

Hourly Pay Rate is $15.60

Benefits

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify.