Specialist, Consulting Programs

Tech Economy; Washington (District of Columbia); Hybrid; USD 74,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Generous benefits package

Paid time off

Job summary

Bain & Company in Washington, DC is seeking a Specialist, Consulting Programs to support staffing, development, and talent operations across the office. You will partner with Program Management, HR, and office leadership to drive staffing plans, performance evaluations, and onboarding, while ensuring data integrity in BOSS and Trellis.

The role requires 3–4 years of analytics/administrative support experience, strong communication, and a hybrid work model with four in-office days per week.

Qualifications

• Bachelor's degree or commensurate work experience
• 3–4 years analytics/administrative support experience
• Strong written and verbal communication skills
• Able to handle highly confidential information professionally
• Independent and collaborative work in a fast-paced environment
• Proficient in Microsoft Windows, Outlook, Word, Excel, and PowerPoint; advanced Excel preferred
• Hybrid model with in-office presence four days per week

Responsibilities

• Staffing and capacity planning: maintain live staffing pipeline and capacity views
• Performance management, ratings, and promotions: support biannual ratings and calibration processes
• Onboarding and professional development: administer onboarding and run class trainings
• Talent operations: lead data integrity in BOSS and Trellis, run ad hoc reports
• Data stewardship: monitor CTSU hours and maintain team documents and systems
• Use AI tools to improve internal data tracking and processes

Skills

Communication skills

Analytical

Project coordination

Advanced Excel

Microsoft Office

SharePoint

BOSS Trellis tools

Education

Bachelor's degree

Tools

Microsoft Excel

SharePoint

BOSS

Trellis

Outlook

Word

Job description

What Makes Us a Great Place To Work

We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

What Makes Us a Great Place To Work

We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

Who You'll Work With

You'll join our Washington, DC Staffing and Program Management team, partnering closely with colleagues across Program Management, Talent and Business Operations, Human Resources, and office leadership. The team supports the operational and strategic talent needs of the office and plays an important role in creating a high-quality experience for our consulting teams.

You'll report to the Director, Consulting Programs and work closely with the full Program Management team, the Office Head, and the Human Resources team.

WHERE YOU'LL FIT WITHIN THE TEAM

As a Specialist, Consulting Programs, you'll be at the center of a dynamic, collaborative office environment. You'll support a range of programs spanning staffing and capacity planning, performance management, professional development, and talent operations.

You'll combine strong organization and analytical skills with sound judgment and a service-oriented mindset to help our teams operate effectively. You'll also work with data, systems, and AI tools to improve internal processes and provide insights that support decision-making.

What You'll Do

Staffing and capacity planning

• Drive a live, forward-looking view of staffing capacity, accounting for case kickoffs, roll points, consulting staff outages, and incoming and outgoing personnel.
• Maintain an up-to-date office staffing pipeline.

Performance management, ratings, and promotions

• Help drive the biannual consulting staff ratings process from start to finish, including setting the office Performance Evaluation Committee calendar and supporting preparation of committee materials.
• Maintain people movement and prior ratings data to support consistent calibration across classes and cohorts.
• Collect and provide input to the Program Management team for review and final calibration.
• Manage overdue review escalation processes, including coordinating with Program Managers and office leadership as appropriate.
• Own execution of promotion processes for general consulting roles, including creating and distributing templates, tracking submissions, preparing committee materials, attending meetings, and supporting follow-up actions.

Onboarding and professional development

• Administer the logistics and execution of onboarding for incoming consulting staff, helping deliver a high-touch, developmental experience.
• Own class training for the general consulting population at critical career junctures.
• Prepare and maintain advisor subscriptions and manage matches for new starts, transfers, leaves of absence, coverage advisors, returns, and departures.
• Own and operate mentorship programs, including mentor and mentee matching, tracking people movement and mentor capacity, managing check-in cadences, and coordinating with stakeholders.

Talent operations

• Establish and maintain a structured cadence for team engagement and alignment, including case team pulse checks, case debriefs, weekly Program Management meetings, and team huddles.
• Serve as systems lead for BOSS, our resource management tool, and Trellis, our performance management system, maintaining data integrity and providing insights that support decision-making.
• Perform data entry and maintenance in BOSS and Trellis, including ensuring case reviews are released in a timely manner and adjusting employee points of contact based on career progression.
• Monitor CTSU and employee hours report results and trends, providing weekly updates and analysis to Program Management and Human Resources as relevant.
• Maintain team documents and systems, including SharePoint and staffing Excel files.
• Run ad hoc reports and advanced strategic analyses for Program Management, Human Resources, and office leadership.
• Use AI tools and resources to continuously improve and elevate internal data tracking and processes.
• Perform other administrative duties as needed.

About You

• You have a bachelor's degree or commensurate work experience.
• You bring three to four years of analytics and/or administrative support experience, preferably within a professional services firm.
• You have strong written and verbal communication skills.
• You demonstrate sound judgment and can handle highly confidential information professionally.
• You can work independently and collaboratively as part of a team in a fast-paced, changing environment.
• You bring strong customer service and organizational skills and can prioritize and manage multiple tasks.
• You have logical problem-solving skills and are highly adaptable when priorities change.
• You are proficient in Microsoft Windows, Outlook, Word, Excel, and PowerPoint; advanced Excel skills are preferred.
• You have flexibility with your working hours and are available to work occasional overtime as needed.
• This role follows a hybrid model, requiring in-office presence a minimum of four days per week.

Us Compensation Information

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain's best in class benefits package (details listed below).

Role

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

• In Washington, DC, the good-faith, reasonable annualized full-time salary range for this role is $73,500 to $88,250. Placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training and skill level.
• Annual discretionary performance bonus.
• This role may also be eligible for other elements of discretionary compensation.
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date.

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck.
• Generous paid time off, including parental leave, sick leave and paid holidays.
• Fully vested 401(k) company contribution.
• Paid Life and Long-Term Disability insurance.