Specialist, Collections - Hybrid

XPO, Inc.; North Richland Hills (TX); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full health insurance on day one

Life and disability insurance

13 days PTO in first year

9 paid company holidays

401(k) with company match

Education assistance

Job summary

XPO, Inc. is seeking a Collections Specialist in North Richland Hills, TX for a hybrid role. You will manage accounts receivable, generate critical reports, and coordinate with pay agents and internal systems to ensure timely payments.

The position requires 1 year of high-volume collection experience, Excel proficiency, and strong communication skills, with a solid work ethic and attention to detail. Attractive benefits and a stable corporate environment are offered.

Qualifications

• 1 year of high-volume collection experience.
• Experience with Microsoft Office products including Excel.
• Strong written and verbal communication.
• Ability to prioritize and manage multiple responsibilities.
• Excellent attention to detail and work ethic.

Responsibilities

• Generate reports, identify invoices, upload documents, manage AR and notate changes back to pay agent auditor and XPO internal systems.
• Manage accounts receivable to ensure timely data input of outstanding debt resolution in third-party systems.
• Manage and engage EDI onboarding team for transmissions/mapping success or failure and correct to ensure root cause resolution and prompt payment.
• Identify trends regarding billing, pricing, and accessorial fee issues to report to the collector for identified customers.
• Monitor and maintain payment status from the third-party system and update the XPO internal system.

Skills

Excellent communication

Prioritization & multitasking

Attention to detail

Problem solving

Goal oriented

Education

High school diploma or equivalent

Tools

Microsoft Excel

Mainframe

Oracle

GetPaid

Job description

Specialist, Collections - Hybrid

Requisition Id: 389671

Business Unit: Corporate

Location:

North Richland Hills, TX, US, 76180

What you’ll need to succeed as a Collections Specialist at XPO

Minimum qualifications:

• 1 year of high-volume collection experience

• Experience with Microsoft Office products including Excel

Preferred qualifications:

• High school diploma or equivalent education

• Solid knowledge of Mainframe, Oracle, and GetPaid systems

• Understanding of rule sets/rate aids and contracts

• Excellent written and verbal communication

• Ability to prioritize and manage multiple responsibilities

• Incredible work ethic, strong attention to detail

• Goal-oriented with solid problem-solving skills

About the Collections Specialist job

Pay, benefits and more.

• Competitive compensation package

• Full health insurance benefits are available on day one

• Life and disability insurance

• Earn up to 13 days of PTO over your first year

• 9 paid company holidays

• 401(k) option with company match

• Education assistance

What you’ll do on a typical day:

• Generate reports, identify invoices, upload documents, manage AR and notate changes back to pay agent auditor and XPO internal systems.

• Manage accounts receivable to ensure timely data input of outstanding debt resolution in third-party systems.

• Manage and engage EDI onboarding team for transmissions/mapping success or failure and correct to ensure root cause resolution and prompt payment.

• Identify trends regarding billing, pricing, and accessorial fee issues to report to the collector for identified customers.

• Monitor and maintain payment status from the third-party system and update the XPO internal system.

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .