Specialist, Client Processing Representative

BNY Mellon; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible global resources

Generous paid leaves

401(k) plan participation

Job summary

BNY Mellon is seeking a Specialist, Client Processing Representative to join their team in Lake Mary, Florida. This position requires a bachelor's degree and offers a chance to manage complex client issues while providing analytics and reporting services.

The ideal candidate will have 3+ years of experience, preferably in brokerage processing. The company offers competitive compensation, benefits, and a strong culture of excellence.

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years of work experience preferred.
• Experience in brokerage processing preferred.

Responsibilities

• Provides complex analytics and reporting services.
• Manages moderate to complex external client issues.
• Participates in product development and enhancement.

Skills

Analytical skills

Client issue management

Product development

Brokerage processing experience

Education

Bachelor’s degree or equivalent

Job description

Specialist, Client Processing Representative

Lake Mary, Florida

Job Description

We’re seeking a future team member for the role of Specialist, Client Processing to join our Client Processing team. This role is located in Lake Mary, Florida and will require you to be in-office four days.

Responsibilities

• Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manages moderate to complex external client issues.
• Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
• Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
• Solves complex problems based on an understanding and knowledge of the intricacies of the system.
• Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 3+ years of total work experience is preferred.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.
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Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

We assess market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Job Info

• Job Identification 77660
• Job Category Transaction Processing
• Posting Date 07/02/2026, 01:09 PM

Equal Employment Opportunity

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.