Specialist, Client Processing Representative - Global Clearing Ops

BNY; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Eligibility for annual incentive award

401(k) plan

Medical, dental, and vision insurance

Paid time off benefits

Job summary

BNY is seeking an Associate, Client Processing Representative I for their Global Clearing Ops. This role involves supporting internal and external clients with a focus on quality service and operational execution.

The ideal candidate should have 5–7 years of experience, preferably a bachelor’s degree, and the capacity to handle complex tasks. BNY offers various benefits, including a 401(k) plan and health insurance.

Qualifications

• 5–7 years of total work experience preferred.

Responsibilities

• Provide quality client service and support daily.
• Perform complex operational tasks and policy interpretation.
• Serve as the primary contact for clients.
• Review work of Client Processing Support staff.

Education

High school or secondary school diploma

Bachelor's degree

Job description

Associate, Client Processing Representative I – Global Clearing Ops

Location: Lake Mary, FL.

Responsibilities

• Apply expertise and judgment in providing quality and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and updates to client accounts in a timely manner.
• Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation.
• Serve as the primary point of contact for clients, executing all correspondent requisites timely and accurately with an understanding of the underlying business and specific client needs.
• Review and check the work of other Client Processing Support staff, help resolve escalated issues, and may be responsible for allocating and checking the work of other team members.

Qualifications

• High school or secondary school diploma or equivalent combination of education and experience is required; a bachelor’s degree is preferred.
• 5–7 years of total work experience preferred.

Compensation and Benefits

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Eligible employees may enroll in a 401(k) plan as well as participate in company‑sponsored medical, dental, vision, and basic life insurance plans, and may receive other benefits such as various paid time off benefits, including vacation and sick time.

Equal Employment Opportunity Statement

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups, Women, Individuals with Disabilities, and Protected Veterans.