Specialist: Billing

Mayer Brown LLP; Chicago (IL); Hybrid; USD 77,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

401(k) plan

Back-up childcare

Eldercare

Generous PTO

Professional development

Job summary

Mayer Brown LLP in Chicago is seeking a Specialist: Billing to manage a portfolio of firm partners, oversee WIP, and generate client invoices with accuracy and compliance. You will work within the Revenue Cycle Operations team to deliver timely billing and responsive support to partners and clients.

The role emphasizes service excellence, collaboration, and process improvement, requiring strong Excel skills, proficiency with Microsoft Office, and superb communication.

Qualifications

• Bachelor’s degree preferred
• Two years professional experience preferred
• Proficiency in Microsoft Office required, Excel skills useful

Responsibilities

• Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
• Ensures work is accurate, timely and compliant with prescribed agreements
• Develops strong working relationships with partners, clients and colleagues
• Develops comprehensive knowledge of assigned partners’ needs, preferences and service requirements
• Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
• Takes the lead in ensuring swift problem resolution through coordination with appropriate parties
• Maintains documentation of current statuses and action items
• Performs analyses on WIP and billing processes
• Provides recommendations for enhancements to processes and systems
• Provides assistance, guidance and backup to colleagues
• Performs other duties as required

Skills

Customer service

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Overview:
Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Revenue Cycle Operations department in our Chicago office as a Specialist: Billing.

The Specialist: Billing manages a portfolio of Firm partners in support of their client invoicing. Primary responsibilities include managing WIP inventory, executing bills, solving problems and providing exemplary service to partners and clients.
The position involves tactical work execution while managing the overall WIP cycle and requires a combination of service and operational excellence commitment, communication, collaboration and innovation.
Responsibilities:

Essential Functions:

• Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
• Ensures work is accurate, timely and compliant with prescribed agreements
• Develops strong working relationships with partners, clients and colleagues
• Develops comprehensive knowledge of assigned partners’ needs, preferences and service requirements
• Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
• Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication
• Maintains documentation of current statuses and action items
• Performs analyses on WIP and billing processes
• Provides recommendations for enhancements to processes and systems
• Provides assistance, guidance and backup to colleagues
  Performs other duties as required

Qualifications, Experience and Personal Attributes:

Education/Training/Certifications:

• Bachelor’s degree, preferred
• An equivalent combination of education and/or experience may be considered in lieu of a degree when the experience has been directly related to the functions of the job

Professional Experience:

• Two years working in a professional environment, preferred

Technical Skills:

• Proficiency in Microsoft Office products, required
• Technological savviness, required
• Strong ability to quickly learn software applications, required
• Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred

Performance Traits :

• Innate customer service, innovation and excellence mindsets
• Meticulous attention to detail, quality and accuracy in execution of tasks
• Sharp critical thinking and analytical skills
• Tenacious follow through and problem solving abilities
• Polished communication skills, both verbal and written
• Inherently self-reflective, collaborative and team-oriented
• Disciplined organizational and prioritization skills; driven to meet deadlines
• Takes ownership and accountability for work output and actions
• Solid professional judgment

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

LI-HYBRID #LI-PT1 Posted Pay Range: The typical pay scale for this position is between USD $77,000.00/Yr. and USD $102,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified.