Specialist, Alarm Central - 3rd shift

Walmart; Bentonville (AR); On-site; USD 44,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Vision and dental

401(k)

Stock purchase plan

Life insurance

Paid time off

Job summary

Walmart is looking for a Specialist, Alarm Central in Bentonville, AR, to monitor and respond to safety alarms 24/7, coordinating with security patrols and emergency services as needed. This fully onsite role supports incident management, reporting, and adherence to policies to safeguard people and assets.

Expect night shifts (10pm–6:30am CST) with potential temporary relocation for disaster recovery. Benefit-rich environment with opportunities for growth and professional development.

Qualifications

• Experience with monitoring and responding to security and fire alarm systems.
• Knowledge of life safety, fire protection, sprinkler, and fire suppression systems.
• Knowledge of access control and life safety protocols.
• Ability to coordinate testing and conduct risk assessments.
• Strong incident reporting and customer support skills.

Responsibilities

• Investigate and respond promptly to alarms by dispatching security patrols or notifying emergency services as required.
• Assist associates during safety or security events, ensuring their well-being and support.
• Monitor travel safety and security for assigned associates, identifying and mitigating potential risks.
• Conduct continuous reviews of multiple systems to detect and address security threats.
• Coordinate corporate responses by distributing advisories and managing communications during incidents.
• Compile detailed daily and incident reports in compliance with company policies.
• Provide backup and on-call security support as needed to maintain safety standards.

Skills

NFPA 72

Life safety

Access control

Incident reporting

Customer support

Confidentiality

Job description

Position Summary...

What you'll do...

Location: Fully onsite in Bentonville, AR. with the potential to be temporarily located in Pineville, MO during disaster recovery scenarios.

Schedule: 10pm to 6:30am CST (3rd shift)

Role summary: As a Specialist, Alarm Central, you will play a critical role in monitoring and responding to safety and security alarms, coordinating timely responses with security patrols and emergency services as necessary. This position requires vigilant oversight of multiple systems to identify potential risks and ensure the safety of associates and assets. You will compile detailed reports, support incident management, and uphold company policies with integrity. Your efforts contribute to a secure environment that supports operational excellence and fosters trust across teams and business partners.

About the team: The Alarm Central team monitors security and life-safety alarm systems to protect associates, customers, and facilities. Working closely with field leaders and internal partners, the team ensures prompt and accurate responses to alarm events. Members investigate activations, coordinate emergency services, and manage escalations in a fast-paced, 24/7 environment. They maintain clear communication and thorough documentation, supporting safety and security across multiple locations. By adhering to established protocols and standards, this team plays a vital role in safeguarding people and property while contributing to a secure environment.

What you'll do:

• Investigate and respond promptly to alarms by dispatching security patrols or notifying emergency services as required.
• Assist associates during safety or security events, ensuring their well-being and support.
• Monitor travel safety and security for assigned associates, identifying and mitigating potential risks.
• Conduct continuous reviews of multiple systems to detect and address security threats.
• Coordinate corporate responses by distributing advisories and managing communications during incidents.
• Compile detailed daily and incident reports in compliance with company policies.
• Provide backup and on-call security support as needed to maintain safety standards.

What you'll bring:

• Proficiency in monitoring and responding to security and fire alarm systems, including NFPA 72 standards.
• Experience with life safety, fire protection, sprinkler, and fire suppression systems.
• Knowledge of access control and fire and life safety protocols.
• Ability to coordinate system testing and conduct risk assessments effectively.
• Strong skills in customer support and incident reporting.
• Commitment to maintaining confidentiality and adhering to company policies and legal requirements.
• Demonstrated integrity, accountability, and collaborative communication skills.
• Capacity to support continuous improvement and adapt to new technologies and procedures.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The hourly wage range for this position is $21.00 - $40.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Alarm operations, alarm licensing, or related area.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.