(USA) Manager, Security Technology

Walmart; Bentonville (AR); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

PTO & leave programs

Live Better U

Job summary

The Manager, Security Technology at Walmart in Bentonville, AR leads technical support and project management for advanced alarm programming and security systems. The role oversees troubleshooting escalations, develops analytics to improve operations, and manages projects from blueprint interpretation to contractor coordination.

You will build strong stakeholder relationships, drive continuous improvement, ensure regulatory compliance, and develop associates to deliver secure, reliable systems

Qualifications

• Bachelor's degree or equivalent and relevant security systems experience.
• 2 years' experience in security systems OR 4 years' experience in security systems.
• Experience with fire alarm and intrusion systems is a plus.

Responsibilities

• Manage technical support processes for advanced alarm programming and security system devices, resolving complex troubleshooting issues.
• Develop and implement analytics to enhance operational efficiencies and evaluate ongoing project effectiveness.
• Lead security technology projects by interpreting blueprints, coordinating resources, and ensuring compliance with regulatory requirements.
• Communicate project plans and progress to stakeholders and team members, fostering collaboration and accountability.
• Supervise, mentor, and develop associates, promoting continuous learning and performance excellence.
• Ensure adherence to company policies, ethical standards, and safety protocols while driving improvements and innovation.

Skills

Security project management

Leadership and mentoring

Advanced troubleshooting

Data analytics & decision-making

Effective communication

Compliance and ethics

Resource and contractor management

Education

Bachelor's degree in Electrical Engineering, Electronics, Computer Science, Business, or related field

Job description

Position Summary...

What you’ll do...

Role summary:

The Manager, Security Technology, leads the technical support and project management of advanced alarm programming and security system solutions. This role oversees troubleshooting escalations, develops analytics to enhance operational efficiency, and manages security projects from blueprint interpretation to contractor coordination. The position fosters strong stakeholder relationships, drives continuous improvement, and ensures compliance with company policies and regulatory standards. By providing leadership and development opportunities, the manager cultivates a high-performing team committed to integrity, accountability, and delivering effective security technology solutions aligned with business objectives.

About the team:

The GSSI Security Technology Special Projects team supports projects by ensuring compliance, meeting installation standards, and delivering on schedule to fulfill stakeholder expectations. The team leads the design and implementation of electronic fire alarm, intrusion alarm, security camera, and paging systems . They manage technical support, troubleshoot complex issues, and coordinate resources to maintain project quality. Focused on continuous improvement and effective communication, the team collaborates with stakeholders to achieve results while upholding company policies and standards. Their work ensures secure, reliable systems that contribute to overall safety and operational excellence.

What you’ll do:

• Manage technical support processes for advanced alarm programming and security system devices, resolving complex troubleshooting issues.
• Develop and implement analytics to enhance operational efficiencies and evaluate ongoing project effectiveness.
• Lead security technology projects by interpreting blueprints, coordinating resources, and ensuring compliance with regulatory requirements.
• Communicate project plans and progress to stakeholders and team members, fostering collaboration and accountability.
• Supervise, mentor, and develop associates, promoting continuous learning and performance excellence.
• Ensure adherence to company policies, ethical standards, and safety protocols while driving improvements and innovation.

What you’ll bring:

• Proven expertise in managing security technology projects, including fire alarm and intrusion detection systems.
• Strong leadership skills with experience in collaborating with, training, mentoring, and developing high-performing teams.
• Advanced troubleshooting and problem-solving abilities related to alarm programming and security systems.
• Proficiency in workflow management, continuous improvement processes, and decision-making based on data analytics.
• Excellent communication and organizational skills to coordinate with stakeholders and ensure compliance with policies.
• Accountability in delivering results while upholding integrity, ethics, and company values.
• Ability to manage resources, contractor relationships, and regulatory documentation effectively.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Electrical Engineering, Electronics, Computer Science, Business, or related field and 2 years' experience in security systems, electronics, or related area OR 4 years' experience in security systems, electronics, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Emergency Management, Supervising Associates

Primary Location...

811 Excellence, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.