Specialist - Admin I - Sr.

Entergy; New Orleans (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

Entergy is seeking an experienced Specialist-Admin to coordinate administrative functions and provide multifaceted support to department management and staff. Duties include scheduling, travel planning, meeting arrangements, and preparing a variety of reports and presentations.

The role offers growth from Admin I to Sr based on background and experience; a Bachelor's degree or equivalent work history is preferred. Up to 25% travel may be required.

Qualifications

• > Must have a Bachelor's degree in a technical field or equivalent work experience.
• > Proficient with Microsoft Office and related tools; strong written and verbal communication.
• > Ability to coordinate and manage multiple administrative tasks and projects.

Responsibilities

• Provide secretarial and administrative support to department manager.
• Manage calendar, schedule events, travel arrangements, expense accounts, departmental meetings, and arrange conference calls.
• Manage correspondence and routine documents and presentations with minimal direction.
• Prepare documents, spreadsheets, presentations, interoffice correspondence, and copies.
• Manage department administrative affairs including invoice processing and records retention compliance.
• Handle multiple assignments, meet deadlines, and maintain confidentiality of issues.

Skills

Calendar management

Travel arrangements

Report creation

Confidentiality

Communication skills

Education

Bachelor's degree in a technical field or equivalent experience

Tools

Microsoft Office

Entergy system applications

CIS billing systems

CCS billing knowledge

Job description

This position can be filled as a Specialist Admin I, II, III or Sr depending upon the candidate’s background/experience.

Job Summary/Purpose

This position will coordinate all administrative functions and provide multifaceted administrative support to department management and staff. Responsibilities typically include scheduling appointments, coordinating incoming mail, maintaining the calendar, making travel arrangements, arranging meetings, etc. Responsibilities also may include running and tracking projects and programs associated with senior management administrative support, accurately producing a variety of reports and presentations using the appropriate software for word processing, graphics and spreadsheets, preparing, and/or updating functionally related reports and records, developing, and/or participating in special projects.

Job Duties/Responsibilities

• Provide secretarial and administrative support to department manager.
• Manage calendar, schedule events, travel arrangements, expense accounts, departmental meetings, and arrange conference calls.
• Manage correspondence and routine documents and presentations given minimal direction.
• Prepare documents, spreadsheets, presentations, interoffice correspondence, and copies.
• Manage administrative affairs of the department including invoice processing, supply equipment procurement, training records, oversee departmental records retention compliance, etc.
• Handle multiple assignments, work within deadlines, and maintain confidentiality of departmental issues.
• Be proactive in forwarding work issues to the appropriate managers/supervisors.

Minimum education required of the position

• Desired: Bachelor's degree in a technical field (e.g., information systems, accounting, business, finance, economics, etc.) or equivalent work experience.

Minimum Experience Required Of The Position

• Specialist-Admin I: 0-2 years of experience
• Specialist-Admin II: 2-4 years of experience
• Specialist-Admin III: 4-6 years of experience
• Specialist-Admin Sr: 6+ years of experience

Minimum Knowledge, Skills, And Abilities Required Of The Position

• Must be proficient in CIS and CCS billing systems, have good knowledge and understanding of Entergy's rates, regulations, programs and payment options, and understand the business processes related to Entergy's regulated companies.
• Must have the ability to resolve process failures from several groups that touch customer accounts and be a responsible member of a team that ensures the accurate billing of Entergy's electric and gas customers.
• Must be dependable, self-motivated, goal oriented, organized and able to manage multiple tasks with little or no supervision.
• Strong computer skills required, including Microsoft applications (Outlook, Word, Excel, PowerPoint) and Entergy system applications.
• Must possess strong written and oral communication skills and have the ability to develop presentations, including training and meeting materials.
• Must maintain confidentiality at all times. Thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices. Demonstrated maturity in decision making and respect of peers.
• Working knowledge Microsoft Office toolkit application and Entergy's system applications.
• Excellent oral and written communication skills required, as well as good analytical and organizational skills. Understand Entergy's rates and regulations and programs and payment options.
• Understand business processes related to Entergy's regulated companies. Understand Corporate programs and initiatives such as ECI, Shared Values, Code of Integrity, etc.

Any Certificates, Licenses, Etc. Required Of The Position

Must be EEI SASS Test recommended.

Job Function: Corporate

FLSA Status: Non Exempt

Relocation Option: No Relocation Offered

Union Description/code

Number of Openings: 1

Travel Percentage: Up to 25%

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.