Specialist, Account Management

Otis Elevator Co.; Sacramento (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a leading global company where your sales expertise can shine! As an Account Management Specialist, you'll leverage your skills to build and maintain strong customer relationships in the elevator industry. This role offers a unique opportunity to drive sales growth while being part of a diverse and innovative team. You'll receive extensive training and have access to a wealth of resources that foster your professional development. With a focus on safety, ethics, and quality, this position not only promises career growth but also the chance to make a significant impact in a crisis-proof industry. Embrace the opportunity to be part of a trusted community that values your contributions.

Benefits

401(k) plan with company match

Comprehensive medical coverage

Three weeks paid vacation

Paid sick leave

Life insurance and disability coverage

Tuition reimbursement program

Peer recognition awards

Spot performance bonuses

Qualifications

• 5+ years of experience in customer-facing roles, preferably in technical sales.
• Strong customer service orientation with excellent interpersonal skills.

Responsibilities

• Manage a portfolio of elevator units and maintain customer relationships.
• Develop sales strategies and conduct negotiations to close deals.

Skills

Customer Relationship Management

Sales Strategy Development

Problem Solving

Communication Skills

Presentation Skills

Education

Business or Technical Degree

Technical Training

Job description

Date Posted:

2025-04-24

Country:

United States of America

Location:

OT342: SC - NORTH HIGHLANDS, CA 1123 North Market Blvd, Suite 4, Sacramento, CA, 95834 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Specialist, Account Management. The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based in Sacramento, CA territory.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop build-on repair and modernization sales through networking, bids and tenders
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

• You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
• You have some experiences in the sale of technical products requiring customer consultation
• Industry experience or 5+ years experience in related industry
• You have a strong customer and service orientation, including excellent interpersonal skills
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In it For Me / Benefits:

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

• Benefits:

  Otis currently provides our colleagues with the following benefits:

  • 401(k) plan that includes generous company match and a separate automatic retirement contribution

  • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

  • Three weeks paid vacation and paid company holidays

  • Paid sick leave - Employee assistance and wellness incentive programs

  • Life insurance and disability coverage

  • Voluntary benefits, such as legal, pet, home, and auto insurance

  • Birth/adoption and parental leave benefits

  • Adoption assistance

  • Tuition reimbursement program

  • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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