Specialist, Academic Success Senior - Nursing Student and Academic Services

University of Maryland, Baltimore; Baltimore (MD); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits

Retirement program

Tuition remission for employees and/or

Zusammenfassung

The University of Maryland, Baltimore's School of Nursing is seeking a Senior Care & Wellbeing Specialist to support the Office of Student and Academic Services. The role focuses on non-clinical outreach, triage, case management, and follow-up for students facing personal or health-related challenges that affect academics.

You will develop individualized plans, monitor progress, coordinate referrals, and maintain confidential records while collaborating with campus partners to support student

Qualifikationen

• Bachelor's degree required; four years of experience in academic support, student affairs, counseling or related field.
• Master's degree preferred.
• May substitute education/experience on a year-for-year basis per policy (with 30 college credits = 1 year).

Aufgaben

• Provide non-clinical outreach, triage, and follow-up with students in personal or health-related distress.
• Develop individualized student success plans and monitor progress.
• Coordinate referrals to campus and community resources and maintain confidential records.
• Support wellness programs and faculty/staff training; assist with policy navigation and leave of absence processes.

Kenntnisse

Communication skills

Interpersonal skills

Case management

Knowledge of student services

Ausbildung

Bachelor's degree in psychology, education, social work, counseling, higher education, or related field

Master's degree preferred

Jobbeschreibung

Job Description

The University of Maryland, Baltimore, School of Nursing iscurrently recruiting for a Senior Care & WellbeingSpecialist (Senior Academic Success Specialist), tosupport the Office of Student and Academic Services.

Responsibilities

The Senior Care and Wellbeing Specialist provides non-clinicaloutreach, triage, case management, and follow-up for undergraduateand graduate students experiencing personal, mental or physicalhealth, family, or financial difficulties affecting academicprogress and enrollment. The specialist develops individualizedsuccess plans, monitors progress, coordinates referrals andpartnerships, assists students with School and University policies,supports wellness programs and faculty and staff training,maintains confidential records, and recommends data-informedimprovements. Reporting to the Associate Dean for Student andAcademic Services, the position applies independent judgment andprovides designated backup for student concerns and sharedemergency coverage within established policies and delegatedauthority.

Benefits

The University of Maryland, Baltimore (UMB) is driven by our eightcore values, philosophy, and daily business and educationpractices. UMB offers a comprehensive benefits package thatprioritizes wellness, work/life balance, and professionaldevelopment. This position participates in a retirement program that must be selected and is effective on your date of hire. Exemptregular staff receive a generous leave package that includes over 4weeks of vacation accrued each year, paid holidays, unlimitedaccrual of sick time, and comprehensive health insurance;professional learning and development programs; tuition remissionfor employees and their dependents at any University System ofMaryland school; and flexible work schedules and teleworkingoptions (if applicable per job).

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

PRIMARY DUTIES

• Provide non-clinical outreach, triage, and follow-up withundergraduate and graduate students of concern who are experiencingsignificant difficulties with personal circumstances, mental or physical health, family situations, or finances.
• Develop individual student success plans, meeting regularlywith students. Implement interventions supporting wellness andself-advocacy to mitigate negative impact on academics andenrollment.
• Monitor and document progress of students on caseload.
• Serve as a resource for students seeking assistance withacademic issues and referrals to support services such as theStudent Counseling Center, Educational Support and DisabilityServices, student emergency fund, and other campus and communityresources.
• Maintain partnerships with campus departments, tutoringservices, and external organizations to improve academicsupport.
• Assist students with interpretation and navigation of schooland university policies and procedures, including potential leaveof absence, withdrawals, incomplete grades, and return toenrollment after time away.
• Assist with training faculty and staff on support and referralof students in distress. Create and deliver presentations tostudents through classes, workshops, and student organizationmeetings.
• Support school and campus wellness programs through the UMSONWellness Committee, student organizations, URec Fit and Wellness, the Counseling Center, and new initiatives.
• Maintain ongoing records management, information management, and record security and confidentiality. Provide updates onstudents as needed to faculty and staff advisors, program, andschool administration, and UMB Student Affairs.
• Advocate for data-informed changes to policies, systems, andresources.
• Share emergency call rotation with student services leadership.May require flexibility in occasional evening or weekendhours.
• Perform other duties as assigned.

Qualifications

Education: Bachelor's degree in psychology, education, social work, counseling, higher education, or related field. Master's degree preferred.

Experience: Four (4) years of experience in academicsupport, student affairs, counseling or a related field.

Other: Except for qualifications established by law,additional related experience and formal education in which one hasgained the knowledge, skills, and abilities required for fullperformance of the work of the job class may be substituted for theeducation or experience requirement on a year-for-year basis with30 undergraduate college credits being equivalent to one year ofrelated experience. In instances where specific education and/orexperience is required only directly related education and/orexperience may be substituted.

May require occasional evening or weekend hours.

Clery Act designated job as campus security authorities (CSA)member and will comply with Clery Act requirements.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of position requirements. Knowledge of all applicablerequirements, regulations, and laws. Skill in effective use ofapplicable technology/systems. Ability to effectively communicateboth verbal and written thoughts, ideas, and facts. Ability to workcooperatively with others and independently. Ability todemonstrate, understand, apply, and adhere to the UMB Core Valuesof Respect and Integrity, Well-being and Sustainability, Equity andJustice, and Innovation and Discovery.

About Us

The University of Maryland, Baltimore (UMB) is Maryland's public health, law, and human services university. Six professionalschools and the interdisciplinary Graduate School confer themajority of health care, human services, and law professionaldegrees in Maryland each year.

Our goal is to support the University’s mission of education,research, clinical care, and public service by amplifying UMB’svoice as a thought and action leader, and to enhance goodwill inthe communities and people with whom we engage. UMB is a publicuniversity and constituent institution of the University System ofMaryland. All employees are expected to work primarily physicallywithin the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans With Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request. Youmay also contact [e-mail]. Please note that onlyinquiries concerning an ADA request for reasonable accommodationwill be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for moreinformation.

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Regular and contractual employee are eligible for acomprehensive benefits package.

About the Team

The University of Maryland School of Nursing was founded in 1889and is one of the premier nursing schools in the country. As a catalyst for creativity and collaboration, we engage diverse groupsof professionals, organizations, and communities in addressinglocal, national, and global health priorities. Together, faculty,staff, and students create a rich and vibrant working and learningenvironment where knowledge is created and shared.