Specialist, Academic Services

University of Maryland, Baltimore; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

The University of Maryland, Baltimore seeks an Academic Services Specialist to coordinate and support the administrative operations of one or more doctoral or graduate programs within the Division of Pulmonary, Critical Care, & Sleep Medicine. The role serves as a resource for students, faculty, and staff by coordinating academic activities, programs, and seminars.

Responsibilities include recruitment coordination, budget reconciliation, travel and visa assistance, and advising on policy

Qualifications

• Bachelor's degree required.
• Two years of administration experience in a higher education or healthcare setting preferred.
• Extra education/experience substitutions may apply per policy with 30 undergraduate credits = 1 year.

Responsibilities

• Coordinate full administrative and operational activities for one or more academic programs.
• Prepare coursework communications and promotional literature (newsletters, brochures, flyers).
• Ensure materials are accurate and accessible for stakeholders.
• Organize clinical or internship site assignments and supervision logistics.
• Prepare reports and financial statements for management or external agencies.

Skills

Verbal & written communication

Independent judgment

Policy interpretation

Collaboration

Education

Bachelor's degree

Job description

Job Description

The University of Maryland School of Medicine, Division ofPulmonary, Critical Care, & Sleep Medicine is recruiting for aSpecialist, Academic Services. The Academic Services Specialist isresponsible for the full administrative coordination of one or moreacademic Doctoral or Graduate programs. This position isresponsible for coordinating, organizing and maintaining theoperational and administrative functions of the department, and toserve as a resource for students, faculty and staff by coordinatingacademic activities, programs, and extracurricular seminars.

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

Responsibilities

• Coordinate full administrative and operational activities of anacademic program, with interrelated activities of other programs,departments, or staff to ensure optimum efficiency and compliancewith appropriate policies and procedures.
• Develop, compile, and write program coursework communicationsand promotional literature for distribution, such as newsletters,brochures or flyers.
• Ensure materials are accurate and accessible.
• Organize clinical or internship site assignments.
• Arrange clinical or internship supervision at clinical orinternship site by assignment of faculty or preceptor.
• Ensure evaluation process is in place and each studentreceives.
• Reconcile departmental budgets and oversee payment of alldepartmental expenses including payment of student workers, guestartists, guest speakers, departmental and office supplies,etc.
• Prepare periodic reports, financial statements and records onacademic program activities, progress, status or other specialreports for management or outside agencies.
• Communicate and respond to student questions and concerns; workwith students to resolve all issues to ensure ongoing satisfactionwith program and successful progress to completion.
• Coordinate administrative processes involved in supportingacademic programs which typically include recruitment, selection,admission, registration, orientation, and progression of students,residents, or participants.
• Confer with and advise staff, students and others to provide technical advice, problem solving assistance, answers to questions, and provide policy interpretation.
• Refer issues to appropriate department person when unable torespond. Serve as a liaison between students, residents, or facultyand department staff regarding payroll, benefits, reimbursements, and other administrative matters.
• Assist with travel, housing, and visa requirements.
• Determine customer service strategy and provide follow-up with occupants in designated areas.
• Enhance student experience by arranging extracurricular seminars, study sessions, or workshops. Performs other duties as assigned.

Qualifications

EDUCATION: Bachelor's degree.

EXPERIENCE: Two (2) years of administration of a program,preferably in higher education or healthcare setting.

Except for qualifications established by law, additional relatedexperience and formal education in which one has gained theknowledge, skills, and abilities required for full performance ofthe work of the job class may be substituted for the education orexperience requirement on a year-for-year basis with 30undergraduate college credits being equivalent to one year ofrelated experience. In instances where specific education and/orexperience is required only directly related education and/experience may be substituted.

KNOWLEDGE, SKILLS, ABILITIES

• Accomplishes responsibilities by applying specialized andtheoretical knowledge, principles, and concepts of a professionaldiscipline normally acquired through advanced education orspecialized training.
• Resolves issues and significant matters on behalf of managementby utilizing independent judgment, discretion, creativity, andanalytical thinking.
• Contributes to development and evaluation of goals andobjectives.
• Creates solutions to ensure legal and policy compliance.
• May supervise, mentor, or coordinate work of others (positionsthat supervise are responsible for service delivery, qualityassurance, and employee performance).
• May independently manage or administer programs, processes,projects, or resources.
• Applies intermediate level knowledge, concepts, principles, andskills.
• Decision making occurs within general guidelines and requiressignificant interpretation.
• Supervisor defines work guided by goals and objectives.
• Supervisor assists with unusual situations.
• Solutions require considerable analysis and evaluation ofvarious alternatives.
• Independently anticipates needs and requirements to resolve non-routine matters.
• Knowledge of position requirements.
• Knowledge of all applicable requirements, regulations, andlaws.
• Skill in effective use of applicable technology/systems.
• Ability to effectively communicate both verbal and writtenthoughts, ideas, and facts.
• Ability to work cooperatively with others and independently.
• Ability to demonstrate, understand, apply, and adhere to theUMB Core Values of Respect and Integrity, Well-being andSustainability, Equity and Justice, and Innovation andDiscovery.

About Us

The University of Maryland, Baltimore (UMB) is Maryland's publichealth, law, and human services university. Six professionalschools and the interdisciplinary Graduate School confer themajority of health care, human services, and law professionaldegrees in Maryland each year.

Our goal is to support the University's mission of education,research, clinical care, and public service by amplifying UMB'svoice as a thought and action leader, and to enhance goodwill inthe communities and people with whom we engage. UMB is a publicuniversity and constituent institution of the University System ofMaryland. All employees are expected to work primarily physicallywithin the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

please submit a UMB Job Applicant Accommodation Request . Youmay also contact [e-mail]. Please note that onlyinquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individualsmay report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for moreinformation.

Regular and contractual employee are eligible for a comprehensive benefits package.