Special Workforce Application Technician II

HarbisonWalker International; Mobile (AL); On-site; USD 50,000 - 75,000; Full time

Job summary

HARBISONWALKER INTERNATIONAL is seeking a Special Workforce Application Technician II to join our Value Added Services Team. The role focuses on supporting refractory installation field trials and providing technical refractory guidance to customers, while educating peers on proper installation techniques and equipment operation.

Responsibilities include on-site education, data collection, reporting, and safety compliance.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office Suite.
• Ability to safely operate brick saw and bricklaying equipment.
• Two to four years of refractory installation knowledge.
• Able to travel to customer sites.

Responsibilities

• Educate customers on proper installation methods and equipment operation.
• Perform in-service inspections at customer sites to collect data.
• Complete internal and external reports on activity and performance.
• Collect operational data to assess refractory product quality.
• Observe trials from installation through postmortem to ensure quality.
• Promote safety and 5S standards; maintain a safe work environment.

Skills

Technical knowledge

Safety awareness

Organizational skills

Travel readiness

Excellent communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Description

HWI has a fantastic opportunity to join our Value Added Services Team as a Special Workforce Application Technician II.

Summary

The Special Workforce Application Technician II uses their specialized knowledge of HarbisonWalker Internationals products to support refractory installation field trials and provide technical refractory advise to customers. The Special Workforce Application Technician II educates customers and peers on the proper installation techniques for HarbisonWalker Internationals products along with the proper operation and maintenance of installation equipment.

Responsibilities

• Utilizing technical and installation expertise to educate customer(s) on the proper installation methods for HarbisonWalker Internationals products; assisting customer(s) with all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation; utilizing technical expertise to educate customer(s) and peers on the operation and maintenance of installation equipment
• Performing in service inspections at customer(s) site to collect analytical data and help with predictive data solutions
• Completing internal and external reports on activities, consumption and refractory performance
• Collecting operational data for analysis to determine the correct quality of refractory products
• Observing trials from installation through postmortem to prevent untimely removal of installed refractory materials
• Observing and promoting safety and 5’S standards; complying with established facility safety policies and procedures, and other regulations as applicable; maintaining a safe and clean working environment

Requirements

• High school diploma or GED
• Requires computer operation skills including, proficiency in Microsoft Office Suite
• Ability to safely use brick saw and bricklaying equipment to lay brick
• Requires working knowledge of refractory lined units
• Ability to operate a jib crane and ensure the rigging of the load is correct
• Ability to safely operate a forklift
• Ability to safely operate various hand and electrical tools
• Ability to read, understand and work in conformity with work orders, as directed
• Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
• Organized individual with emphasis on quality and the ability to meet deadlines
• This position requires applicant to travel to customer sites. Must posses appropriate valid documentation to support travel.
• The Special Workforce Application Technician requires two (2) – four (4) years of refractory installation and product-based knowledge and a specialized knowledge of HarbisonWalker Internationals product portfolio.

Physical And Environmental Requirements

• Physical Activity:Requires more than 2/3 of the time standing, speaking or hearing; 1/3 to 2/3 of the time walking, using hands and fingers or reaching with arms and hands; less than 1/3 of the time sitting, climbing, balancing, stooping, kneeling, crouching, crawling or smelling.
• Lifting:Requires lifting up to 50 pounds more than 2/3 of the time and up to 100 pounds less than 1/3 of the time.
• Vision:Requires accurate distance and peripheral vision and depth perception, including the ability to adjust focus.
• Environment:Requires 1/3 to 2/3 of the time being exposed to fumes, airborne particles, vibrations or extreme heat; less than 1/3 of the time in an office setting, in high places, at risk of electrical shock or radiation, exposed to outdoor weather conditions, toxic or caustic chemicals, extreme cold, or working near explosives.
• Noise:Requires working in very loud conditions (over 85 decibels).