Special Operations Manager - Remote (with Travel)

Lineage Logistics; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Special Operations Manager to join their dynamic travel team. This remote position offers the opportunity to implement cutting-edge Warehouse Management Systems (WMS) while traveling up to 85% of the time. Ideal candidates will have a strong background in warehouse operations, excellent communication skills, and the ability to lead training sessions. This role not only promises professional growth but also allows you to make a significant impact on operational efficiency and team development. Join a company that values its employees and fosters a culture of respect and continuous improvement.

Benefits

Medical Insurance

Dental Insurance

401k Retirement Plan

Paid Time Off

Annual Bonus Eligibility

Minimum of 7 Holidays

Qualifications

• Bachelor’s degree or 4+ years of experience in warehouse operations required.
• Strong communication and leadership skills necessary for training and engagement.

Responsibilities

• Lead the implementation of Warehouse Management Systems (WMS) and ensure operational stability.
• Oversee inventory management processes and provide training to team members.

Skills

Communication Skills

Leadership Skills

Operational Expertise

Initiative

Technical Proficiency

Education

Bachelor's Degree

4+ years of relevant experience

Tools

Microsoft Office Suite

Warehouse Management Systems (WMS)

Job description

This is a REMOTE position with up to 85% travel required. Ideal candidates should be based near a major metropolitan area or airport for easy access to travel. A valid driver’s license and passport are required for international travel to Canada.

The Special Operations Manager is part of a travel team that provides operational support to warehouses across the United States including implementing new IT systems in conjunction with project management and information technology partners.

Key Responsibilities

• Lead WMS System Implementation: Collaborate with the Information Technology team to successfully implement Warehouse Management Systems (WMS), ensuring smooth integration with existing operations.

• Inventory Management: Oversee inventory processes to ensure alignment with Lineage operating standards and efficient stock management.

• Training & Support: Provide training, coaching, and hands-on support to front-line leaders and hourly team members, enhancing their operational effectiveness and ensuring consistent performance.

• Metrics & Performance Management: Champion the achievement of site and company-wide performance metrics, with a focus on maintaining safety standards and continuous operational improvement.

• Operational Stabilization: Ensure the stability of operations before and after WMS system conversions or upgrades, minimizing disruptions and maintaining operational flow.

• Subject Matter Expertise: Offer expert guidance and support to facilities experiencing operational instability, leveraging in-depth knowledge to resolve issues quickly and effectively.

Minimum Qualifications

• Education & Experience: Bachelor’s Degree or 4+ years of relevant experience in warehouse operations.

• Communication & Leadership: Strong interpersonal and communication skills, with the ability to engage with individuals at all levels of the organization. Capable of delivering training sessions in both one-on-one and group settings.

• Operational Expertise: Ability to become certified to operate all warehouse equipment and drive safe, efficient processes. Previous exposure to Warehouse Management Systems (WMS) or demonstrated aptitude for technology adoption.

• Initiative & Innovation: Proven track record of driving operational initiatives and fostering personnel development.

• Technical Proficiency: Highly skilled in Microsoft Office Suite and other warehouse management tools.

• Flexibility & Availability: Willingness to work flexible hours, including weekends, as required by operational demands. Ability to travel up to 85% of the time.

Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.